Human Resource Development

Each chapter in Human Resource Development provides the reader with commentary, activities and review sections in an integrated approach. The action-oriented approach is vital for practicing managers but increasingly for postgraduate and final year undergraduates who have work experience. It is this aspect of the book that fills a gap that currently exists in the market. This text reflects organizational realities and balances and integrates the coverage of individuals, teams and organizational learning.The book is written in a straightforward manner and explains concepts and key issues in a lucid style. The activities are focused and are better suited to encouraging readers to learn.

The strategic importance of human resource development

1

(35)

Introduction

1

(1)

Objectives

2

(1)

The strategic importance of human resource development

2

(8)

How human resource management has changed over time

10

(5)

Human resource development and business strategy

15

(8)

The emergence of strategic human resource development

23

(5)

Current `good practice' in strategic human resource development

28

(4)

Summary

32

(2)

References

34

(2)

Conceptual issues impacting on the contribution of human resource development at strategic and operational levels

36

(34)

Introduction

36

(1)

Objectives

37

(1)

Organizational learning

37

(14)

Knowledge management

51

(14)

Summary

65

(2)

References

67

(3)

Strategic human resource development

70

(25)

Introduction

70

(1)

Objectives

71

(1)

Defining strategy

71

(4)

Strategic human resource management

75

(8)

Human resource development strategy

83

(6)

Strategic human resource development

89

(3)

Summary

92

(1)

References

93

(2)

Managing the human resource development function

95

(28)

Introduction

95

(1)

Objectives

95

(1)

The human resource development function

96

(19)

Models and philosophies of human resource development

115

(6)

Summary

121

(1)

References

121

(2)

The role of learning in a human resource development context

123

(33)

Introduction

123

(2)

Objectives

125

(1)

What is learning?

126

(3)

Why people learn

129

(2)

The motivation to learn

131

(6)

How people learn

137

(2)

Learning in the workplace

139

(2)

Learning theories

141

(11)

Learning cycles

152

(1)

Summary

153

(1)

References

154

(2)

Factors affecting learning

156

(26)

Introduction

156

(1)

Objectives

157

(1)

Organizational culture

157

(1)

Group and social processes

158

(1)

Learning styles and learning to learn

159

(9)

Learning opportunities

168

(3)

Personality and learning

171

(7)

Emotional intelligence

178

(1)

Summary

179

(1)

References

180

(2)

Training and learning needs assessment

182

(53)

Introduction

182

(2)

Objectives

184

(1)

Identifying performance shortfalls

184

(19)

Methods of assessing needs

203

(28)

Summary

231

(2)

References

233

(2)

Learning and development design

235

(27)

Introduction

235

(1)

Objectives

236

(1)

Key principles

237

(1)

Learning objectives

238

(7)

The learning cycle

245

(1)

Learning styles and motivation

246

(3)

Trainer style and expertise

249

(1)

The learning environment

249

(5)

Applying principles of learning to the delivery of learning events

254

(4)

Learning design for individuals, groups and organizations

258

(2)

Summary

260

(1)

References

260

(2)

Learning and development methods, interventions and practices

262

(34)

Introduction

262

(1)

Objectives

263

(1)

Selection of learning methods

263

(19)

Open learning, visual aids and empirical evidence

282

(11)

Summary

293

(1)

References

294

(2)

The e-learning revolution

296

(31)

Introduction

296

(1)

Objectives

296

(1)

The nature and methodology of e-learning programmes

297

(12)

E-learning content, learning management systems and organizational learning centres

309

(16)

Summary

325

(1)

References

325

(2)

Evaluation of strategic human resource development

327

(29)

Introduction

327

(2)

Objectives

329

(1)

Why evaluate?

329

(6)

The evaluation process

335

(18)

Summary

353

(1)

References

354

(2)

The changing role of the human resource development professional

356

(27)

Introduction

356

(1)

Objectives

357

(1)

The changing world of the HRD specialist

357

(3)

The changing nature of the training market

360

(1)

The diversity of HRD roles

361

(5)

The HRD specialist as a change agent

366

(5)

Key HRD activities

371

(2)

The key trainer roles

373

(2)

The skills of the HRD specialist

375

(3)

The skills important in teaching and learning

378

(2)

Summary

380

(1)

References

381

(2)

Index

383

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Human Resource Development

Summary

Table of Contents

Supplemental Materials