Chapter1 An Overview of Human Resources SectionI Fundamentals Chapter2 How Human Resources Fits Into an Organization Chapter3 The Legal Framework of Contemporary Human Resources Chapter4 Human Resource Activities and Managers Chapter5 The Manager-Employee Relationship Chapter6 Position Descriptions SectionII Services Chapter7 Employee Training Chapter8 Compensation and Benefits Chapter9 Performance Appraisals Chapter10 Succession Planning SectionIII Recruitment Chapter11 Department Managers and the Recruiting Process Chapter12 Civil Service Systems Chapter13 Conducting a Successful and Legal Selection Interview SectionIV Discipline Chapter14 Managers and Employee Problems Chapter15 Addressing Problems before Taking Critical Action Chapter16 Documentation Chapter17 Terminating Employees Chapter18 Case Study: Balancing Needs SectionV Special Situations Chapter19 Relations with Labor Unions Chapter20 Directions in Employee Relations Chapter21 Human Resources Arbitration Chapter22 Using Human Resource Consultants Chapter23 Maintaining an Effective Human Resources Department
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