Human Resource Management

This text takes a pragmatic approach to human resource management by emphasizing the strategic role of human resources. The comprehensive, research-based coverage includes all major topics on the Human Resources Certification Contract outline.

PREFACE

xix

SECTION 1 PERSPECTIVES ON HUMAN RESOURCE MANAGEMENT

1

(118)

Chapter 1 THE STRATEGIC NATURE OF HUMAN RESOURCE MANAGEMENT

2

(30)

Chapter 2 STRATEGIC HUMAN RESOURCE PLANNING

32

(26)

Chapter 3 HUMAN RESOURCES AND ORGANIZATIONAL COMPETITIVENESS

58

(30)

Chapter 4 GLOBAL HUMAN RESOURCE MANAGEMENT

88

(31)

SECTION 2 EQUAL EMPLOYMENT OPPORTUNITY

119

(68)

Chapter 5 EQUAL EMPLOYMENT

120

(32)

Chapter 6 IMPLEMENTING EQUAL EMPLOYMENT

152

(35)

SECTION 3 ANALYZING AND STAFFING JOBS

187

(92)

Chapter 7 JOB ANALYSIS

188

(28)

Chapter 8 RECRUITING HUMAN RESOURCES

216

(28)

Chapter 9 SELECTING HUMAN RESOURCES

244

(35)

SECTION 4 TRAINING AND DEVELOPING HUMAN RESOURCES

279

(94)

Chapter 10 ORIENTATION AND TRAINING

280

(32)

Chapter 11 HUMAN RESOURCE DEVELOPMENT AND CAREERS

312

(26)

Chapter 12 PERFORMANCE MANAGEMENT AND APPRAISAL

338

(35)

SECTION 5 COMPENSATING HUMAN RESOURCES

373

(92)

Chapter 13 COMPENSATION

374

(34)

Chapter 14 INCENTIVES AND EXECUTIVE COMPENSATION

408

(24)

Chapter 15 EMPLOYEE BENEFITS

432

(33)

SECTION 6 EMPLOYEE AND LABOR RELATIONS

465

Chapter 16 HEALTH, SAFETY, AND SECURITY

466

(34)

Chapter 17 EMPLOYEE RIGHTS AND DISCIPLINE

500

(26)

Chapter 18 UNION/MANAGEMENT RELATIONS

526

(24)

Chapter 19 COLLECTIVE BARGAINING AND GRIEVANCE MANAGEMENT

550

(26)

Chapter 20 ASSESSING HUMAN RESOURCES EFFECTIVENESS

576

APPENDIX A CURRENT LITERATURE IN HUMAN RESOURCE MANAGEMENT

A-1

APPENDIX B IMPORTANT ORGANIZATIONS IN HR MANAGEMENT

B-1

APPENDIX C STARTING A CAREER

C-1

APPENDIX D EEO-1 FORM

D-1

APPENDIX E HRCI OUTLINE OF THE CONTENT OF BODY OF KNOWLEDGE

E-1

GLOSSARY

G-1

NAME INDEX

N-1

SUBJECT INDEX

I-1

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Human Resource Management

Summary

Table of Contents

Supplemental Materials