SectionI Fundamentals Chapter1 An Overview of Human Resources. Chapter2 How Human Resources Fits Into an Organization. Chapter3 The Legal Framework of Contemporary Human Resources. Chapter4 Human Resource Activities and Managers. Chapter5 The Manager-Employee Relationship. Chapter6 Position Descriptions. Chapter7 Directions in Employee Relations. SectionII Services Chapter8 Compensation and Benefits. Chapter9 Performance Appraisal. Chapter10 Succession Planning. Chapter11 Employee Training. SectionIII Recruitment Chapter12 Department Managers and the Recruiting Process. Chapter13 Conducting a Successful and Legal Selection Interview. SectionIV Problems, Correction, and Discipline Chapter14 Managers and Employee Problems. Chapter15 Addressing Problems before Taking Action. Chapter16 Terminating Employees. SectionV Special Situations Chapter17 Documentation. Chapter18 Ethics and Ethical Behavior. Chapter19 The Impact and Effects of Social Media. Chapter20 Relations with Labor Unions. Chapter21 Special Support: Human Resources Arbitration and Human Resource Consultants. Chapter22 Maintaining an Effective Human Resource Department.
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