Implementing the Project Management Balanced Scorecard

This volume explains the concept of the scorecard framework from the corporate and project management perspectives. It examines examples, case histories, and current research for critical issues. The book then discusses how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning, and innovation and financial. Relating the scorecard to the major project management steps, the text shows how to align project management plans with business objectives, establish measures of project management effectiveness, direct employee efforts toward project management objectives, and achieve balanced results across stakeholder groups.