Implementing Quality in Laboratory Policies and Processes: Using Templates, Project Management, and Six Sigma

Written by an expert with global experience in setting up laboratories, this work provides templates for the various policies, procedures, and forms that should be contained in the quality assurance manual of a laboratory seeking accreditation. It also includes a criteria file which cross-references individual document templates to corresponding accreditation criterion associated with ISO 17025. Originally developed for use in forensic laboratories, this material meets the standards of ISO 17025 and therefore has international applications for all laboratories.In addition to providing quality templates for the laboratory seeking 17025 accreditation, the book also contains templates covering every policy and procedure required of a laboratory. Additionally, the book provides step-by-step processes and best practices for initiating, planning, executing, and controlling projects, as well as those needed to develop policy and procedure in the laboratory using the ISO certified project management methodology. It is also the first to employ Six Sigma in a forensic laboratory.