Industrial / Organizational Psychology

Written by a leading researcher in one of the nation’s top I/O programs, Paul Levy’s text has long been acclaimed for its concise, research-based approach and personable writing. With this thoroughly updated new edition, students have ample opportunities to explore what’s happening in I/O psychology today, through voices directly from the field (Practitioner Forum), brief takes on current events issues (I/O Today), applied practice (Taking it to the Field), and critical and applied exercises at the end of each chapter. Supplementary resources include a thorough Instructors Manual with additional practice activities as well as teaching tips, and a robust test bank.

Part I History and Research Methods of I/O

Chapter 1 I/O Psychology: Then and Now

Pre–World War I

World War I Through the 1920s

The 1930s to Pre–World War II

World War II to the Mid-1960s

The Mid-1960s to the Mid-1980s

The Mid-1980s to 2000

2000 to Today

Chapter 2 Research Methods in I/O Psychology

Goals of Science

Assumptions of Science

Theories

Independent and Dependent Variables

Control

Internal and External Validity

Practitioner Forum: Douglas Klein

A Model of the Research Process

Experimental Methods

Observational Methods

Naturalistic Observation

Case Studies

Archival Research

Surveys

Online Survey Methods

Reliability

Validity of Tests, Measures, and Scales

Measures of Central Tendency

Measures of Dispersion

Shapes of Distributions

Correlation and Regression

Meta-Analysis

Part II Industrial Psychology

Chapter 3 Job Analysis

Task-Oriented Techniques

Worker-Oriented Techniques

Advances and Issues in Job Analysis Practice and Research

Competency Modeling

Job Classification

Criterion Development and Performance Appraisal

Selection and Placement

Job Design and Redesign

Training

Point System

Comparable Worth

Chapter 4 Criterion Measurement

Ultimate Criterion

Actual Criterion

Criteria for the Criteria

Multiple Versus Composite Criteria

Dynamic Criteria

Objective Criteria

Subjective Criteria

Contextual Performance

Chapter 5 Performance Management

Uses of Performance Appraisal

Sources of Performance Ratings

Rating Formats

Rating Errors

Rater Considerations

The Importance of the Social-Psychological Context

Providing Performance Feedback

Legal Issues in Performance Appraisal

Chapter 6 Predictors

Computer Adaptive Testing

Speed Versus Power Tests

Individual Versus Group Tests

Paper-and-Pencil Versus Performance Tests

Cognitive Ability

Psychomotor Tests

Personality Tests

Integrity Tests

Work Samples

Assessment Centers

Biographical Information

Interviews

Chapter 7 Selection Decisions and Personnel Law

The Process of Test Validation

Validity Generalization

Practical Approaches to Selection

Usefulness of Selection Processes

Employment At-Will

Adverse Impact

Affirmative Action

Equal Pay Act

Civil Rights Act

Executive Order 11246

Age Discrimination in Employment Act

Americans with Disabilities Act

I/O Today: Performance and Disability

Family and Medical Leave Act

Chapter 8 Training and Development

Organizational Analysis

Task Analysis

Person Analysis

Demographic Analysis

Instructional Design

Principles of Learning

Individual Differences in Trainees

Characteristics of the Trainer

Transfer of Training

General Approaches

Employee Development-Based Approaches

Training Criteria

Evaluation Designs

Sexual Harassment Training

Workplace Diversity Management and Training

Part III Organizational Psychology

Chapter 9 Motivation

Need–Motive–Value Theories

Cognitive Choice Theories

Self-Regulation Theories

Organizational Behavior Management

Goal Setting and Management by Objectives

Job Enrichment

Job Crafting

Chapter 10 Job Attitudes: Antecedents and Consequences

Why Study Job Attitudes?

A Useful Model

Antecedents

Measurement and Dimensions

Consequences

Components

Antecedents

Consequences

Organizational Commitment Profiles

Job Involvement and Work Centrality

Perceived Organizational Support

Emotions in the Workplace

Chapter 11 Stress and Worker Well-Being

Stress

Strains

Coping with Stress

Theoretical Models

Organizational Support and Interventions

Family-Leave Policies

Child-Care Benefits

Elder-Care Assistance

Dual-Earner Couples

The Hard Facts

Environmental Determinants—Revisited

Workplace Violence

Chapter 12 Group Processes and Work Teams

Norms

Roles

Conflict

Cohesion

Group Development

Social Loafing and Other Group Phenomena

Decision-Making Processes

Ineffective Decision Making

Mental Models

Types of Work Teams

Work-Team Effectiveness

Virtual Teams

Team Member Selection

Multiteam Systems

Chapter 13 Leadership

Trait Theories

Behavior Theories

Contingency Theories

Contemporary Theories

Gender and Leadership

Culture and Leadership

Emotions and Leadership

Chapter 14 Organizational Theory and Development

Classical Organizational Theory

Humanistic Theory

Open-System Theory

Why Organizations Need Organizational Development

Models of Organizational Change

Organizational Development Interventions

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