Industrial/Organizational Psychology Understanding the Workplace

Industrial/Organizational Psychology, Seventh Edition, by Paul E. Levy, Alison O’Malley, and Brodie Riordan, is the trusted introduction to the field of I/O that blends a personable writing style with a concise, up-to-date view of the research.

Preface PART I History and Research Methods of I/OCHAPTER 1 I/O Psychology: Then and Now What Is I/O Psychology? How Are I/O Psychologists Trained? I/O Today The Scientist/Practitioner Gap What Do I/O Psychologists Do? Over a Century of History Pre–World War I World War I Through the 1920s The 1930s to Pre–World War II World War II to the Mid-1960s The Mid-1960s to the Mid-1980s The Mid-1980s to 2000 2000 to Today Where Does I/O Psychology Go From Here? What Does I/O Psychology Mean to You? Chapter Review CHAPTER 2 Research Methods in I/O Psychology What Is Science? Goals of Science Assumptions of Science Scientific Theories Basic Terminology and Research Concepts Independent Variables and Dependent Variables Controlling for Extraneous Variables Internal and External Validity Practitioner Forum Sy Islam A Model of the Research Process Types of Research Designs Experimental Methods Observational Methods Data Collection Techniques Naturalistic Observation Case Studies Archival Research Surveys Online Survey Methods Measurement Reliability Validity of Tests, Measures, and Scales Research Ethics Statistics Measures of Central Tendency Measures of Variability Shapes of Distributions Correlation and Regression Meta-Analysis I/O Today Big Data Chapter Review PART II Industrial PsychologyCHAPTER 3 Job Analysis Some Terminology Approaches to Job Analysis Task-Oriented Techniques Worker-Oriented Techniques Practitioner Forum Desmond Leung Competency Modeling I/O Today The Future of Job Analysis The Three Functions of Job Analysis The Job Description Job Specifications Job EvaluationJob Analysis in Practice Job Classification Criterion Development and Performance Appraisal Selection and Placement Job Design and Redesign Learning and Development Advances and Issues in Job Analysis The Evolving Role of Technology Bias and Variation in Job AnalysisChanges in How Work Gets DoneThe Gender Pay Gap and Comparable Worth Chapter ReviewCHAPTER 4 Criterion Measurement Defining Criteria and Their Properties Ultimate Criterion Actual Criterion Criteria for the Criteria The Criterion Problem Multiple Versus Composite Criteria Dynamic Criteria Practitioner Forum Deirdre J. Knapp Distinctions Among Performance Criteria Objective Criteria Subjective Criteria Contextual Performance I/O Today Diversity and Performance Chapter Review CHAPTER 5 Performance Management The Purpose and Intent of Performance Management Uses of Performance Appraisal The Role of Feedback in Performance Management Providing Performance FeedbackSources of Performance Ratings Multisource FeedbackPractitioner Forum Rana Moukarzel Evaluating PerformanceRating Formats Rating Errors I/O Today Should We Eliminate Performance Ratings? Preparing People to Conduct Reviews Contemporary Issues in Performance Appraisal Automated Data and Technology in PMChallenges of Remote WorkThe Importance of the Social-Psychological Context Legal Issues in PM Chapter Review CHAPTER 6 Predictors Testing Formats Computer Adaptive Testing Speed Versus Power Tests Individual Versus Group Tests Paper-and-Pencil Versus Performance Tests Predictors Cognitive Ability Psychomotor Tests Personality Tests Practitioner Forum Amber Burkhart Integrity Tests Work Samples Assessment Centers I/O Today Technology and Selection Biographical Information Interviews So, Which Approach Best Predicts Performance?Chapter Review CHAPTER 7 Selection Decisions and Personnel Law A Brief Overview Recruitment Attracting Applicants Cybervetting Ensuring Diversity in RecruitingMaking Selection Decisions The Process of Test Validation Validity Generalization Interpreting Outcomes of Selection Tools Usefulness of Selection Processes Legal Issues in Industrial Psychology Employment At-Will Adverse Impact Practitioner Forum Katey E. Foster Affirmative Action Important Legislation in Employment PracticesEqual Pay Act Civil Rights Act Executive Order 11246 Age Discrimination in Employment Act Americans With Disabilities Act Family and Medical Leave Act I/O Today Using AI in Selection Genetic Information Nondiscrimination ActChapter Review CHAPTER 8 Training and Development Assessing Training Needs Organizational Analysis Task Analysis Person Analysis Demographic Analysis Learning Context Instructional Design Principles of Learning Individual Differences in Trainees Characteristics of the Trainer Transfer of Training Training DeliveryTraining MediaSelf-Paced LearningSimulation-Based TrainingOn-the-Job TrainingEmployee Development-Based ApproachesPractitioner Forum Sertrice Grice Training EvaluationTraining CriteriaEvaluation DesignsI/O Today Training to Support Inclusive Hiring PracticesEfforts to Prevent Sexual Harassment and Support DiversitySexual Harassment TrainingDiversity TrainingChapter ReviewPART III Organizational PsychologyCHAPTER 9 MotivationTheoretical PerspectivesNeed–Motive–Value TheoriesI/O Today Results-Only Work EnvironmentsCognitive Choice TheoriesSelf-Regulation TheoriesApplying Motivational Theories to OrganizationsOrganizational Behavior ManagementGoal Setting and Management by ObjectivesJob EnrichmentJob CraftingPractitioner Forum Aarti ShyamsunderChapter ReviewCHAPTER 10 Job Attitudes: Antecedents and ConsequenceAttitudes, Intentions, and BehaviorsWhy Study Job Attitudes?A Useful ModelJob SatisfactionAntecedentsI/O Today Virtual Work and Job SatisfactionMeasurement and DimensionsPractitioner Forum Brian WelleConsequencesOrganizational CommitmentComponentsAntecedentsConsequencesOrganizational Commitment ProfilesAdditional Job AttitudesJob Involvement and Work CentralityWork EngagementPerceived Organizational SupportEmotions in the WorkplaceChapter ReviewCHAPTER 11 Stress and Worker Well-BeingStressors and StrainsStressorsStrainsCoping With StressI/O Today PTSD and STSDSources of Work-Related StressWork–Family InterfaceJob Instability and Job LossWorkplace ViolencePractitioner Forum Charmane L. HarrisonWorker Well-BeingOccupational Health PsychologyThriving at WorkChapter ReviewCHAPTER 12 Group Processes and Work TeamsUnderstanding Work Teams Types of Work TeamsSocial Influence in GroupsNormsRolesConflictCohesionGroup DevelopmentSocial Loafing and Other Group PhenomenaGroup Decision MakingDecision-Making ProcessesPractitioner Forum Gonzalo FerroWork-Team EffectivenessI/O Today Age Diversity in TeamsIneffective Decision MakingThe Evolution of Work TeamsSelf-Managed Work TeamsVirtual TeamsMultiteam SystemsChapter ReviewCHAPTER 13 LeadershipWhat Makes a Leader? Theoretical Perspectives on Leadership PowerTrait TheoriesBehavior TheoriesContingency TheoriesImplicit Leadership TheoryTransformational Leadership TheoryPractitioner Forum Scott ErkerLeadership in ContextGender and LeadershipCulture and LeadershipI/O Today Two Sides of Charismatic LeadershipEthics and Social ResponsibilityChapter ReviewCHAPTER 14 Organizational Theory and DevelopmentOrganizational TheoryClassical Organizational TheoryHumanistic TheoryOpen-System TheoryOrganizational DevelopmentWhy Organizations Need Organizational DevelopmentModels of Organizational ChangeOrganizational Development InterventionsPractitioner Forum Alan L. ColquittI/O Today Applications of Positive Organizational ScholarshipChapter ReviewGlossaryReferencesName IndexSubject Index