Information Systems Management Practices in

Designed as a supplement to the textInformation Systems: Management Principles in Action, this collection of real-world vignettes provides students with challenging applications based on the actual problems faced by information systems managers. The vignettes illustrate complex management problems at the corporate, functional, and end-user levels, most of which center around the evaluation of alternative decisions the information systems manager might make and the consequences of those decisions. Topics include information technology as a competitive weapon, strategic information systems planning, the organizational placement of the information systems department, corporate issues and opportunities, specific duties of the information systems department, organizing the information systems department, and much more.

ROBERT K. WYSOCKI, PHD, is a veteran consultant, trainer, and information systems manager with more than 40 years in the field. He is the author of the bestselling Effective Project Management: Traditional, Adaptive, Extreme, Third Edition and 13 other books. His client list includes AT&T, Eli Lilly & Co., the Czechoslovakian government, and the U.S. Coast Guard Academy.

OVERVIEW OF INFORMATION SYSTEMS MANAGEMENT.

Scope and Role of Information Systems Management.

Foundation of Information Systems Management.

INFORMATION SYSTEMS AS A CORPORATE ENTITY.

The Role of Information Systems as a Corporate Entity.

Information Technology as a Competitive Weapon.

The Organizational Placement of the Information Systems Department.

INFORMATION SYSTEMS AS A FUNCTIONAL ENTITY.

Duties of the Information Systems Department.

Functional Challenges and the Information Systems Manager.

Organizing the Information Systems Department.

Information Systems Personnel Management.

Information Systems as a Functional Entity: Issues and Opportunities.

INFORMATION SYSTEMS AS A USER SUPPORT ENTITY.

The Role of Information Systems as a User Support Entity.

End-User Applications Development.

Organizing Information Systems to Support End-User Computing.

Information Sytems as a User Support Entity: Issues and Opportunities.

THE FUTURE AND INFORMATION SYSTEMS MANAGEMENT.

Quality of Work.

Quality of Life.

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Information Systems Management Practices in Action

Summary

Author Biography

Table of Contents

Supplemental Materials