Inside the Workplace: Findings from the 2004 Workplace Employment Relations Survey

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ISBN: 9780415378130 | 0415378133
Cover: Nonspecific Binding
Copyright: 8/18/2006

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Providing an up-to-date portrait of the state of employment relations and working life in Britain, this text also examines what has changed inside British workplaces since the 1998 survey was conducted. Current debates in employment relations are examined, including an assessment of the impact of the Labour Government's programme of employment relations reform.

List of figures

List of tables

Acknowledgements

xiv

List of abbreviations

xvi

Reporting conventions

xviii

1 Introduction

(12)

About the survey

(1)

Survey development

(1)

Survey design and sample coverage

(3)

Questionnaire design

(1)

Conduct of the survey

(1)

The political, economic and labour market context since the 1998 survey

(2)

Structure of the book

(1)

Nature of the analyses

(2)

2 A profile of workplaces and employees

(23)

Introduction

(1)

Workplace and organization characteristics

(10)

Workforce composition

(11)

Conclusion

(2)

3 The management of employment relations

(35)

Introduction

(1)

Who manages employment relations?

(9)

The changing role of managers responsible for employment relations matters

(12)

From personnel management' to 'human resource management'?

(3)

The integration of employment relations in the business strategy

(7)

Auditing the employment relations function

(1)

Conclusion

(2)

4 Recruiting, training and work organization

(37)

Introduction

(1)

Recruitment and selection

(7)

Working patterns

(2)

Contractual status

(2)

Off-the-job training

(5)

Performance appraisals

(2)

Work organization

(8)

Job influence and autonomy

(3)

Work intensity

100

(1)

Employee well-being

101

(2)

The non-employed workforce

103

(4)

Conclusion

107

(1)

5 Representation, consultation and communication

108

(36)

Introduction

108

(1)

Trade union membership density

109

(8)

Trade union recognition

117

(6)

Trade union representatives

123

(2)

Stand-alone non-union representatives

125

(1)

Joint consultative committees

125

(7)

Summary of arrangements for employee representation

132

(2)

Direct communication methods

134

(5)

Summary of arrangements for direct communication

139

(1)

Employees' perceptions of arrangements for information-sharing and representation

139

(4)

Conclusion

143

(1)

6 Employee representatives

144

(34)

Introduction

144

(1)

Characteristics of representatives

145

(3)

What do representatives do?

148

(7)

Representatives' access to facilities and training

155

(3)

The nature of representatives' constituencies

158

(4)

Contact with constituents and management

162

(4)

Contact with other representatives

166

(2)

Relationship with management

168

(7)

Conclusion

175

(3)

7 The determination of pay and other terms and conditions

178

(29)

Introduction

178

(1)

Methods of pay determination

179

(10)

Variable pay schemes

189

(4)

Determination of employees' terms and conditions

193

(3)

The distribution of pay, fringe benefits and pay satisfaction

196

(5)

Consultation over redundancies

201

(2)

Consultation over health and safety matters

203

(2)

Conclusion

205

(2)

8 Workplace conflict

207

(28)

Introduction

207

(1)

Collective conflict

208

(3)

Collective disputes procedures

211

(3)

Individual disputes procedures

214

(10)

The incidence of individual disputes

224

(6)

Other potential indicators of discontent

230

(2)

Associations between indicators of conflict

232

(1)

Conclusion

233

(2)

9 Equality, diversity and work—life balance

235

(40)

Introduction

235

(2)

Promoting equality of opportunity

237

(12)

Work—life balance

249

(24)

Conclusion

273

(2)

10 Workplace climate and performance

275

(29)

Introduction

275

(1)

Management—employee relations

276

(10)

Labour productivity and workplace performance in the private sector

286

(8)

Comparing measures of labour productivity from the management interview and the Financial Performance Questionnaire

294

(7)

Conclusion

301

(3)

11 Conclusion

304

(16)

Introduction

304

(1)

Overview of main findings

305

(4)

Overarching themes

309

(9)

Design issues for a possible sixth WERS

318

(2)

Technical appendix

320

(20)

Introduction

320

(1)

The sampling frame and the sample

321

(4)

Piloting and development work

325

(3)

Fieldwork

328

(4)

Coding and editing

332

(2)

Weighting

334

(3)

Sampling errors

337

(3)

Further information

340

(1)

Accessing the data

341

(1)

Notes

342

(14)

Bibliography

356

(11)

Index

367

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Inside the Workplace: Findings from the 2004 Workplace Employment Relations Survey

Summary

Table of Contents

Supplemental Materials

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Inside the Workplace: Findings from the 2004 Workplace Employment Relations Survey

Summary

Table of Contents

Supplemental Materials

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