The Integrity Dividend Leading by the Power

"If you walk the talk, practice what you preach, stand up for your beliefs, put your money where your mouth is, follow through on your promises...do what you say you will do...your business will make more money. You will also be more trusted, more powerful, more personally successful, have more loyal and committed people, and be more at peace with yourself."-From the Foreword by Jim KouzesCorporate and government scandals continue to deepen our mistrust of leaders. While credibility is the foundation of effective leadership, most leaders struggle, and sometimes fail, to align their words and their actions. Now for the first time, leadership expert Tony Simons has measured the bottom-line value of business leaders who live by their word and actually do what they say they are going to do. In The Integrity Dividend Tony Simons shows how leaders' personal integrity drives the profitability and overall success of their organization. This groundbreaking book is based in on solid research and reveals that businesses led by managers of higher integrity enjoy deeper employee commitment, lower turnover, superior customer service, and substantially higher profitability. This improved performance is the integrity dividend.Simons conducted dozens of focus groups, surveyed thousands of employees, collected financial and operational numbers, and interviewed over 100 senior executives and executive coaches. The book lays out the research clearly and provides proven tools for managing common integrity challenges. It offers guidance for building individual credibility and for creating an organizational culture of integrity and accountability. Throughout, Simons uses real-world insight and stories drawn from senior executives, line managers, and coaches.The Integrity Dividend is a fresh view of leadership at a time when it is most needed.

The Author

TONY SIMONS is associate professor of management and organizational behavior at Cornell University's School of Hotel Administration. He lives in Ithaca, NY

Foreword	p. ix
What Is The Integrity Dividend?	p. 1
The Dollar Value of Your Impeccable Word: A definition of behavioral integrity and evidence for the dollar return on leaders' living by their word	p. 3
Executive Sightings of the Integrity Dividend: How executives describe the integrity dividend in different contexts	p. 18
Behavioral Integrity Drivers and Payoffs: Why Small Mistakes Can Have Big Costs: An overall framework for seeing how small integrity missteps can grow in impact	p. 39
Managing Your Own Behavioral Integrity: Building Trust and Credibility	p. 53
Promise Less, But Do It More Often: Selecting fewer key values to emphasize so you can send a clear and consistent message	p. 55
The Language of Living by Your Word: Confronting and Committing: Addressing common communication errors that undermine integrity perceptions	p. 73
Behavioral Integrity as a Personal Discipline: Developing the power of your own word through delaying gratification, facing fear, self-awareness, vigilance, and other self-management	p. 96
Behavioral Integrity and the Ripple Effect: Building and Sustaining a Leadership Culture of Integrity	p. 135
Easing the Middle Manager's Dilemma: Reducing the strain middle managers feel when they are asked to implement policies with which they disagree by giving them opportunities to voice their concerns	p. 137
Creating a Culture of Accountability: Shaping a high-integrity community through an integrated approach to performance appraisal, training, coaching, and incentives, coupled with a leader's personal enactment of integrity	p. 158
Management Fashions and the Flavor-of-the-Month Club: Experimenting and learning without looking foolish	p. 185
Broader Applications and Summary	p. 203
The Integrity Dividend and Outside Stakeholders: A brief application of emergent integrity principles to relationships outside the company: customers, suppliers, and unions	p. 205
Capturing the Integrity Dividend: An encouraging summary of what you can do	p. 223
Notes	p. 232
Acknowledgments and Dedication	p. 236
About the Author	p. 237
Index	p. 238
Table of Contents provided by Ingram. All Rights Reserved.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

FREE SHIPPING

Amazon no longer offers textbook rentals. We do!

The Integrity Dividend Leading by the Power of Your Word

Summary

Author Biography

Table of Contents

Supplemental Materials