The International Encyclopedia of Organizational Communication, 4 Volume Set

• Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias
• Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more
• Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization
• Offers an unprecedented level of authority and diverse perspectives, with contributions from leading international experts in their associated fields
• Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association. Online version available at Wiley Online Library

Craig R. Scott is Professor in the Department of Communication at Rutgers, the State University of New Jersey, and Immediate-Past Chair of the Organizational Communication Division of the International Communication Association. He is the author of the award-winning Anonymous Agencies, Backstreet Businesses, and Covert Collectives: Rethinking Organizations in the 21st Century (2013), and edited a 2015 special issue of Management Communication Quarterly on hidden organizations.

Laurie K. Lewis is Professor in the Department of Communication at Rutgers, the State University of New Jersey. Author of the award winning Organizational change: Creating Change through Strategic Communication (2011), Lewis is also Co-Planner for the Aspen Engaged Scholars Conference and former Chair of the Organizational Communication Division of the National Communication Association. 

Volume I

The International Communication Association ix

About the Editors xi

Contributors xiii

Alphabetical List of Entries xxiii

Thematic List of Entries xxvii

Introduction xxxi

Organizational Communication A–C 1

Volume II

Organizational Communication D–I 631

Volume III

Organizational Communication J–Q 1397

Volume IV

Organizational Communication R–Z 2031

Index 2563

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.