The International Encyclopedia of Strategic Communication, 3 Volume Set

The definitive international reference on strategic communication

The term "strategic communication" traditionally has been understood as referring to external corporate communication, such as public relations, marketing communication, and advertising, with insufficient consideration beyond its role as a tool of persuasive influence. In recent years, however, the field of strategic communication has evolved to be more holistic in its approach and its role within sociocultural contexts. Articles, textbooks, and handbooks have attempted to define the scope, purpose, and nature of the concept, but as the first major comprehensive work of its kind, The International Encyclopedia of Strategic Communication captures the full scope of contemporary theory and practice in strategic communication.

Reflecting the current international trend within communication studies generally, this timely reference explores current efforts on the part of thought leaders and practitioners worldwide to critique, integrate, and reengineer forms, structures, functions of, and purposes for external and internal communication of organizations. To that end, the editors have enlisted a multidisciplinary team of authors, including scholars and industry professionals from around the globe who share their insights and expertise within the four major areas of strategy, organization, management, and sociocultural impact.

• Defines state-of-the-art concepts, models, theories, contexts, and professional practices at the heart of 21^st century strategic communication
• Addresses all contexts within which strategic influence is required to achieve outcomes that serve the interests of organizations’ and those whom they seek to influence
• Goes beyond traditional, US-dominated perspectives to provide an international approach
• Explores strategic communication from a much-needed sociocultural perspective
• Examines strategic communication’s role beyond corporate persuasion and offers a broader view of its functions for organizations of all kinds
• Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association. Online version available at Wiley Online Library.

Written with the support and assistance of the International Communication Association, the world's leading association for scholars interested in the study, teaching, and application of all aspects of human, organizational and mediated communication, The International Encyclopedia of Strategic Communication is an indispensable resource for students, teachers, and researchers in the burgeoning field of communication, as well as public relations, corporate communication, and marketing professionals working in organizations worldwide.

ROBERT L. HEATH, PHD, (professor emeritus, University of Houston, USA) recently published two four-volume works: Public Relations: Critical Concepts in Media and Cultural Studies (2013) and Strategic Communication (with Anne Gregory) as part of Sage Benchmarks in Communication, (2015) He is co-editor, with Øyvind Ihlen, of The Handbook of Organizational Rhetoric and Communication (Wiley Blackwell 2018). His research areas include issues management, risk management and communication, crisis communication, organizational rhetoric, and corporate social responsibility.

WINNI JOHANSEN, PHD, is a Professor at the Centre for Corporate Communication at the School of Business and Social Sciences, Aarhus University, Aarhus, Denmark, and Director of the Executive Master's Program in Corporate Communication. She is co-editor of Crisis Communication, Handbook of Communication Series, Vol. 23 (2019). Her research areas include strategic communication, crisis management and crisis communication, public relations, organizational communication, and environmental communication.

Volume I

The International Communication Association vii

About the Editors ix

Contributors xi

Alphabetical List of Entries xix

Thematic List of Entries xxiii

Introduction xxvii

Strategic Communication A–E 1

Volume II

Strategic Communication F–P 641

Volume III

Strategic Communication R–V 1227

Index 1749

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