International Management Managing Across Borders and Cultures, Text and Cases

Directed primarily toward undergraduate and graduate International Business or General Management majors, this text also provides practical content to current and aspiring industry professionals.

I. THE GLOBAL MANAGER’S ENVIRONMENT

1. Assessing the Environment: Political, Economic, Legal, Technological

2. Managing Interdependence: Social Responsibility, Ethics, Sustainability

New: Case 1. An Ethics Role Playing Case: Stockholders vs Stakeholders. (Global/Sri Lanka)

New: Case 2. Blackberry in International Markets. (Global/Middle East)

II. THE CULTURAL CONTEXT OF GLOBAL MANAGEMENT

3. Understanding the Role of Culture

4. Communicating Across Cultures

5. Cross-cultural Negotiation and Decision Making

New: Case 3. Google Orkut in Brazil: What’s So Social About It? (Brazil)

Case 4. MTV Networks: The Arabian Challenge (Saudi Arabia)

III. FORMULATING AND IMPLEMENTING STRATEGY FOR INTERNATIONAL AND GLOBAL OPERATIONS

6. Formulating Strategy

7. Implementing Strategy: Small Businesses; Global Alliances; Emerging Economy Firms

8. Organization Structure and Control Systems

New: Case 5. Alibaba in 2011: Competing in China and Beyond.  (China)

New: Case 6. Carrefour’s Misadventure in Russia (Russia)

New: Case 7. Walmart in Africa (Africa)

New: Case 8. Evaluating the Chrysler-Fiat Auto Alliance in 2012. (Italy/U.S./Global)

IV. GLOBAL HUMAN RESOURCES MANAGEMENT

9. Staffing, Training, and Compensation for Global Operations

10. Developing a Global Management Cadre

11. Motivating and Leading

New: Case 9. Indra Nooyi: A Transcultural Leader (India/Global)

New: Case 10. Foreign Investment in Chinese Banking Sector: HR Challenges. (China)                                   

Integrative Cases:

New: Case 11. The Challenges of International Entrepreneurship at Expatica.com (Global)

New: Case 12. Mahindra and Mahindra (B): An Emerging Global Giant? (India/Global)

New: Case 13. After the Breakup: The Troubled Alliance Between Volkswagen and Suzuki. (Germany/Japan)

Integrative Term Project

Glossary

Endnotes

Name and Subject Index

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