International Review of Industrial and

The fourteenth in a series of annual volumes that provides authoritative reviews in the field of industrial and organizational psychology, this volume provides coverage of emergent issues such as personnel selection methods, system safety and control, well-being in the workplace, and more. The issue of work performance is given particular attention in this volume with chapters on work performance, organizational citizenship, and conflict and performance in groups and organizations.

Cary L. Cooper, CBE is Distinguished Professor of Organizational Psychology and Health and Pro Vice Chancellor at Lancaster University. He is the author of over 100 books, has written over 400 scholarly articles for academic journals, and is a frequent contributor to national newspapers, TV and radio. Cary is the Editor on the international journal 'Stress and Health' and President of the British Association of Counselling and Psychotherapy.

Ivan T. Robertson is founder and former Managing Director of Robertson Cooper Ltd., and Professor at the University of Leeds, Fellow Member at The British Psychological Society and Professor at The University of Manchester.

About the Editors

vii

List of Contributors

ix

Editorial Foreword

xi

Personnel Selection Methods

1

(54)

Jesus F. Salgado

System Safety---An Emerging Field for I/O Psychology

55

(40)

Babette Fahlbruch

Bernhard Wilpert

Work Control and Employee Well-being: A Decade Review

95

(54)

Deborah J. Terry

Nerina L. Jimmieson

Multi-source Feedback Systems: A Research Perspective

149

(46)

Clive Fletcher

Caroline Baldry

Workplace Bullying

195

(36)

Helge Hoel

Charlotte Rayner

Cary L. Cooper

Work Performance: A Multiple Regulation Perspective

231

(106)

Robert A. Roe

A New Kind of Performance for Industrial and Organizational Psychology: Recent Contributions to the Study of Organizational Citizenship Behavior

337

(32)

Dennis W. Organ

Julie Beth Paine

Conflict and Performance in Groups and Organizations

369

(46)

Carsten K.W. De Dreu

Sophia Harinck

Annelies E.M. Van Vianen

Index

415

(8)

Contents of Previous Volumes

423

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International Review of Industrial and Organizational Psychology 1999, Volume 14

Summary

Author Biography

Table of Contents

Supplemental Materials