Introduction to Information Systems People, Technology and Processes

For courses in Information Systems.

Introduction to Information Systems helps students learn the core skills related to information systems while grasping why they are so fundamental to business and society. The third edition includes updated chapters, brand-new case studies, and revelations about business strategies, technology trends, and innovations—along with tips to help students work smarter and more efficiently. Additionally, the third edition highlights new technology and trends in information systems, including the Internet of Things (IoT), social media, social and mobile marketing, and digital analytics.   

The author continues to help students see beyond today’s classrooms and into today’s varied world, while drawing on examples and settings designed to resonate with the growing number of women, minorities, and nontraditional students who enroll in the course. Students will come to understand the close links between competitive business strategies and information systems, with a focus on potential careers and ethical concerns.

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0134746015 / 9780134746012 Introduction to Information Systems: People, Technology and Processes Plus MyMISLab -- Access Card Package, 3/e 

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0134635191 / 9780134635194 Introduction to Information Systems: People, Technology and Processes

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Patricia Wallace’s career spans the fields of information technology, business and management, and psychology, and she has held varied positions, including head of information technology, faculty member, academic administrator, and consultant. She recently retired from Johns Hopkins University, where she was Senior Director, IT and Online Programs, at the Center for Talented Youth for 14 years. Before joining Hopkins, Dr. Wallace served as Chief Information Strategies, at the Robert H. Smith School of Business, University of Maryland College Park. She currently teaches in the Graduate School of the University of Maryland University College, where she also served as the Associate Vice President and Chief Information Officer for ten years. She earned her Ph.D. in psychology at the University of Texas at Austin and holds an M.S. in Computer Systems Management. Dr. Wallace has published 14 books, including The Internet in the Workplace: How New Technologies Transform Work (2004) and The Psychology of the Internet (2016), several educational software programs, and numerous scholarly articles.

CHAPTER          1  Information Systems and People    2

CHAPTER          2  Information Systems and Strategy     32

CHAPTER          3  Information and Communications Technologies: The Enterprise Architecture       62

CHAPTER          4  Databases and Data Warehouses   94

CHAPTER          5  Information Systems for the Enterprise      130

CHAPTER          6  The Web , Social Media, E-Commerce, and M-Commerce    164

CHAPTER          7  Business Intelligence and Decision Making      198

CHAPTER          8  Collaborating with Technology  228

CHAPTER          9  Knowledge Management and E-Learning     260

CHAPTER          10  Ethics, Privacy, and Security    394

CHAPTER          11  Systems Development and Procurement   328

CHAPTER          12  Project Management and Strategic Planning    358

CASE STUDIES       Facebook and Instagram: Privacy Challenges     389

                            Enabling the Sharing Economy: The Case of Uber Technologies     393

                            Apple: Can the Company Pull Off Another Disruptive Innovation?    396

                            Managing the Federal Government's IT Project Portfolio     399

Glossary     403

Index     411

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