Introduction to Management of Reverse

Most supply chains are not designed to handle reverse materials flows effectively. Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes provides an overall treatment of CLSC and RL, a qualitative and quantitative presentation of the size and dimensions of the overall market and industry, and a look at future trends. It discusses key issues and trends in management and operation, strategic, tactical, and operational issues for implementation, and a pragmatic evaluation of the realities of running a CLSC or an RL business. This is a crucial resource for managers that wish to ensure a smooth flow of materials while extracting the maximum value from returned and end-of-life goods.

Introduction to Closed Loop Supply Chains and Reverse Logistics
The Business of Closed Loop Supply Chains and Reverse Logistics
Overview of the Market for Closed Loop Supply Chain and Reverse Logistics Services
Managing High Tech Closed Loop Supply Chains and Service Parts Logistics
Managing Consumer Goods Reverse Logistics
Depot Repair and its Role in Closed Loop Supply Chains and Reverse Logistics
Warranty Management, Return Process, and Benchmarks
Secondary Markets and Final
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Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes

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Table of Contents

Supplemental Materials