Investing in What Matters Linking Employees

Providing a structured plan for human resource (HR) professionals, this detailed manual instructs corporations how to achieve their business goals through the resourceful employment of their staff. Practical and informative, this handbook emphasizes the direct correlation between employees, data, and business outcomes. A flexible approach that can be tailored to any organization guides HR personnel through the process of acquiring a quantitative examination of the impact of critical business decisions. From driving sales to decreasing turnover, this proposal transforms the workforce into a business' biggest asset.

Shane S. Douthitt, PhD, is a cofounder and principle of Strategic Management Decisions, LLC. He lives in Huntersville, North Carolina. Scott P. Mondore, PhD, is a cofounder and principle of Strategic Management Decisions, LLC, and an adjunct professor of applied psychology at the University of Georgia. He lives in Charlotte, North Carolina.

Contents	p. v
Acknowledgments	p. vii
Foreword	p. ix
Preface	p. xi
Setting the Course	p. 1
The Invisible Lever TM	p. 3
The State of Organizations Today	p. 13
Putting the Business Partner RoadMapTM to Work: A Case Study	p. 27
Demonstrating the Value	p. 41
Increasing Sales Revenue	p. 43
Increasing Sales Revenue: A Case Study	p. 49
Powering Productivity	p. 59
Powering Productivity: A Case Study	p. 63
Decreasing Turnover	p. 69
Finding Root Causes and Solving Turnover: A Case Study	p. 77
Driving Results: A Case Study for Small-to-Medium-Sized Organizations	p. 87
Getting It Done	p. 93
Breaking Down Data Silos to Drive Results	p. 95
Bringing Data Together to Find Solutions	p. 99
Creating Metrics That Drive Results	p. 105
The Front-Line Manager's View	p. 111
Invisible Levers for External Business Challenges	p. 115
Transforming Human Resources	p. 119
Setting HR Strategy	p. 121
HR's "Seat at the Table"	p. 123
Trusted Advisor Status	p. 127
Concluding Remarks	p. 135
Appendices	p. 137
Endnotes	p. 145
Index	p. 149
About the Authors	p. 153
Table of Contents provided by Ingram. All Rights Reserved.

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Investing in What Matters Linking Employees to Business Outcomes

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