Jones & Bartlett Learning's Administrative Medical Assisting

Part1 Introduction to Medical Assisting
UnitOne Understanding the Profession
Chapter1 Medicine and Medical Assisting
Chapter2 Law and Ethics
Chapter3 Communication Skills
Chapter4 Patient Education
Part2 The Administrative Medical Assistant
UnitTwo Fundamentals of Administrative Medical Assisting
Chapter5 The First Contact: Telephone and Reception
Chapter6 Managing Appointments
Chapter7 Written Communications
Chapter8 Health Information Management and Protection
Chapter9 Electronic Applications in the Medical Office
Chapter10 Managing the Medical Office
UnitThree Managing the Finances in the Practice
Chapter11 Diagnostic Coding
Chapter12 Outpatient Coding
Chapter13 Health Insurance and Reimbursement
Chapter14 Accounting Responsibilities
Chapter15 Credit and Collections
Part3 Career Strategies
UnitFour Competing in the Job Market
Chapter16 Making the Transition: Student to Employee