Knowledge Management Primer

The discipline of knowledge management (KM) is rapidly becoming established as an essential course or module in both information systems and management programs around the world. In addition, managers at all levels in industry and commerce often find the KM subject area to be both intruiging and confusing.Many KM texts suffer from pitching theoretical issues at too technical or high a level, or from presenting a theoretical prescriptive treatment of knowledge or KM modeling 'problems.' The Knowledge Management Primer provides readers with an essential understanding of approaches to KM by examining the purpose and nature of its key components. The book aims to demystify the KM field by explaining in a precise, accessible manner the key concepts of KM tools, strategies, and techniques, and their benefits to contemporary organizations. Readers will find this book filled with approaches to managing and developing KM that are underpinned by theory and research, which is integrative in nature, and which address softer approaches in manifesting and recognizing knowledge.