Ladies on the Lot

In this unique and lively ethnography of women who sell cars, sociologist Helene M. Lawson and the ladies on the lot take readers behind the scenes of one of the last bastions of a predominantly male workplace: the car dealership. Linking the women's own stories within the broader framework of gender and occupation, Lawson presents an engaging and important case study on the impact of gender differences and behavior in the workplace.

Helene M. Lawson is associate professor of sociology and director of the Gender Studies Program at the University of Pittsburgh, Bradford.

Acknowledgments

vii

Preface

ix

Introduction

1

(8)

PART ONE: BEHIND THE SCENES

En Route to Selling

9

(14)

Green Pea Counters, Country Clubs, and ``Girly'' Stores: The Politics of Dealership Location

23

(8)

Life on the Floor

31

(18)

PART TWO: ON THE LOT

Pinches, Pats, and Pokes: Negotiating the Hostile Environment of the Sales Floor

49

(18)

Toughened Up: Everyday Life on the Floor

67

(16)

PART THREE: OFF THE LOT

On and Off the Floor: Finding a Balance

83

(10)

Having What It Takes: Who Leaves, Who Stays, and the Potential for Building Successful Careers

93

(22)

Conclusion: The Sum of Opportunity for Women Car Sales Agents

115

(2)

Epilogue: On the Road

117

(16)

Appendix: Fieldwork

133

(4)

References

137

(6)

Index

143

(4)

About the Author

147

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Summary

Author Biography

Table of Contents

Supplemental Materials