The Leadership Experience

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ISBN: 9780030335723 | 0030335728
Cover: Paperback
Copyright: 7/6/2001

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Packed with interesting examples and real world leadership, this readable, upper-level textbook helps students develop an understanding of theory while acquiring the necessary skills and insights to become effective leaders. It is written for courses teaching leadership theory and application.

PART ONE Introduction to Leadership

(38)

What Does It Mean to Be a Leader?

(37)

The Nature of Leadership

(2)

Definition of Leadership

(1)

Leadership and the Business of Living

(2)

The New Reality for Today's Organizations

(6)

From Cherishing Stability to Valuing Change

(1)

From Control to Empowerment

(1)

From Competition to Collaboration

(1)

From Things to Relationships

(1)

From Uniformity to Diversity

(2)

Comparing Management and Leadership

(7)

Providing Direction

(1)

Alignment

(1)

Relationships

(1)

Personal Leadership Qualities

(2)

Outcomes

(1)

Where Have All the Leaders Gone?

(2)

Leadership Is Not Automatic

(3)

Learning the Art and Science of Leadership

(2)

Rest of the Book

(2)

Summary and Interpretation

(1)

Key Terms

(1)

Discussion Questions

(1)

Leadership Development: Personal Feedback Your Leadership Potential

(1)

Leadership Development: Cases for Analysis Sales Engineering Division

(1)

Airstar, Inc.

(2)

References

(5)

PART TWO Research Perspectives on Leadership

(76)

Traits, Behaviors, and Relationships

(36)

The Trait Approach

(7)

Behavior Approaches

(11)

Autocratic versus Democratic Leadership

(2)

Ohio State Studies

(2)

University of Michigan Studies

(1)

The Leadership Grid

(2)

How Grid Styles Emerge

(2)

Theories of a ``High-High'' Leader

(2)

Dyadic Approaches

(5)

Vertical Dyad Linkage Model

(2)

Leader-Member Exchange

(1)

Partnership Building

(1)

Systems and Networks

(2)

Summary and Interpretation

(1)

Key Terms

(1)

Discussion Questions

(1)

Leadership Development: Personal Feedback Rate Your Self-Confidence

(2)

Leadership Development: Cases for Analysis Consolidated Products

(2)

D. L. Woodside, Sunshine Snacks

(1)

References

(4)

Contingency Approaches

(39)

The Contingency Approach

(1)

Fiedler's Contingency Model

(6)

Leadership Style

(1)

Situation

(1)

Contingency Theory

(4)

Hersey and Blanchard's Situational Theory

(4)

Path-Goal Theory

(5)

Leader Behavior

(2)

Situational Contingencies

(1)

Use of Rewards

(3)

The Vroom-Jago Contingency Model

(7)

Leader Participation Styles

(1)

Diagnostic Questions

(1)

Selecting a Decision Style

(4)

Substitutes for Leadership

102

(3)

Summary and Interpretation

105

(1)

Key Terms

105

(1)

Discussion Questions

106

(1)

Leadership Development: Personal Feedback T-P Leadership Questionnaire: An Assessment of Style

106

(3)

Leadership Development: Cases for Analysis Alvis Corporation

109

(1)

Finance Department

110

(2)

References

112

(3)

PART THREE The Personal Side of Leadership

115

(156)

The Leader as an Individual

116

(48)

Personality and Leadership

119

(7)

A Model of Personality

119

(4)

Personality Traits and Leader Behavior

123

(3)

Values and Attitudes

126

(8)

Instrumental and End Values

127

(3)

How Attitudes Affect Leadership

130

(4)

Cognitive Differences

134

(7)

Patterns of Thinking and Brain Dominance

134

(5)

Problem Solving Styles: The Myers-Briggs Type Indicator

139

(2)

Personality and Leadership Style: The Role of Charisma

141

(6)

What Makes a Charismatic Leader?

145

(1)

The Black Hat of Charisma

146

(1)

Transactional versus Transformational Leadership

147

(2)

Transactional Leadership

147

(1)

Transformational Leadership

148

(1)

Summary and Interpretation

149

(1)

Key Terms

150

(1)

Discussion Questions

151

(1)

Leadership Development: Personal Feedback Personality Assessment: Jung's Typology and the Myers-Briggs Type Indicator

152

(5)

Leadership Development: Cases for Analysis International Bank

157

(1)

The Deadlocked Committee

158

(2)

References

160

(4)

Leadership Mind and Heart

164

(36)

Leader Capacity versus Competence

167

(1)

Mental Models

168

(4)

Assumptions

168

(1)

Perception: How Leaders Interpret Experience

169

(3)

Developing a Leader's Mind

172

(6)

Independent Thinking

172

(1)

Open-Mindedness

173

(2)

Systems Thinking

175

(2)

Personal Mastery

177

(1)

Emotional Intelligence---Leading with Heart and Mind

178

(6)

What Are Emotions?

178

(3)

The Components of Emotional Intelligence

181

(2)

Implications for Leadership

183

(1)

Leading with Love versus Leading with Fear

184

(5)

Fear in Organizations

185

(1)

Bringing Love to Work

186

(2)

Why Followers Respond to Love

188

(1)

Summary and Interpretation

189

(1)

Key Terms

190

(1)

Discussion Questions

190

(1)

Leadership Development: Personal Feedback Emotional Intelligence

191

(1)

Leadership Development: Cases for Analysis The New Boss

192

(2)

The USS Florida

194

(2)

References

196

(4)

Courage and Moral Leadership

200

(38)

Moral Leadership Today

203

(3)

The Ethical Climate in U.S. Business

203

(2)

The Leadership Dilemma

205

(1)

Becoming a Moral Leader

206

(4)

Leadership Control versus Service

210

(6)

Authoritarian Management

211

(1)

Participative Management

212

(1)

Stewardship

212

(1)

Servant Leadership

213

(3)

Building an Ethical Culture

216

(3)

Leadership Courage

219

(9)

What Is Courage?

219

(5)

Moral Courage

224

(2)

Sources of Personal Courage

226

(2)

Summary and Interpretation

228

(1)

Key Terms

229

(1)

Discussion Questions

229

(1)

Leadership Development: Personal Feedback Moral Leadership

229

(2)

Leadership Development: Cases for Analysis Young Leaders Council

231

(1)

The Boy, the Girl, the Ferryboat Captain, and the Hermits

232

(1)

References

233

(5)

Followership

238

(33)

The Role of Followers

240

(6)

Styles of Followrship

241

(4)

The Leader's Role in Developing Effective Followers

245

(1)

The Courageous Follower

246

(5)

Courage to Assume Responsibility

248

(1)

Courage to Serve

248

(1)

Courage to Challenge

248

(1)

Courage to Participate in Transformation

249

(1)

Courage to Leave

249

(2)

Sources of Follower Courage

251

(1)

Developing Personal Potential

251

(3)

From Dependence to Independence

253

(1)

Effective Interdependence

253

(1)

Sources of Power

254

(1)

Personal Sources

254

(1)

Position Sources

255

(1)

Strategies for Effective Followership

255

(4)

Be a Resource for the Leader

256

(1)

Help the Leader Be a Good Leader

257

(1)

Build a Relationship with the Leader

257

(2)

View the Leader Realistically

259

(1)

What Followers Want

259

(1)

Building a Community of Followers

260

(2)

Summary and Interpretation

262

(1)

Key Terms

262

(1)

Discussion Questions

262

(1)

Leadership Development: Personal Feedback The Power of Followership

263

(2)

Leadership Development: Cases for Analysis General Products Britain

265

(1)

Trams Discount Store

266

(2)

References

268

(3)

PART FOUR The Leader as Relationship Builder

271

(196)

Motivation and Empowerment

272

(42)

Leadership and Motivation

275

(5)

Intrinsic and Extrinsic Rewards

276

(1)

Higher versus Lower Needs

277

(3)

Needs-Based Theories of Motivation

280

(5)

Hierarchy of Needs Theory

280

(2)

Two-Factor Theory

282

(2)

Acquired Needs Theory

284

(1)

Other Motivational Theories

285

(5)

Reinforcement Perspective on Motivation

285

(2)

Expectancy Theory

287

(2)

Equity Theory

289

(1)

The Carrot and Stick Controversy

290

(4)

Empowerment

294

(6)

Reasons for Empowerment

296

(1)

Elements of Empowerment

297

(1)

Empowerment Applications

298

(2)

Implementing Empowerment

300

(1)

Organization-Wide Motivational Programs

300

(2)

Summary and Interpretation

302

(1)

Key Terms

303

(1)

Discussion Questions

304

(1)

Leadership Development: Personal Feedback Your Approach to Motivating Others

304

(2)

Leadership Development: Cases for Analysis The Parlor

306

(2)

Cub Scout Pack 81

308

(1)

References

309

(5)

Leadership Communication

314

(36)

How Leaders Communicate

317

(3)

Management Communication

317

(1)

Leader Communication

318

(2)

Creating and Open Communication Climate

320

(2)

Listening and Discernment

322

(8)

Dialogue

325

(2)

Discernment

327

(3)

Rich Communication Channels

330

(3)

Stories and Metaphors

333

(2)

Symbols and Informal Communication

335

(1)

Feedback and Learning

336

(4)

Communicating to Develop Followers

338

(1)

Organizational Learning

339

(1)

Summary and Interpretation

340

(1)

Key Terms

340

(1)

Discussion Questions

341

(1)

Leadership Development: Personal Feedback Listening Self-Inventory

341

(2)

Leadership Development: Cases for Analysis The Superintendent's Directive

343

(1)

Imperial Mental Products

344

(2)

References

346

(4)

Leading Teams

350

(44)

Teams in Organizations

353

(2)

What Is a Team?

353

(2)

Types of Teams

355

(8)

Functional Teams

356

(1)

Cross-Functional Teams

357

(1)

Evolution to Self-Directed Teams

358

(1)

Virtual Teams

359

(2)

Global Teams

361

(2)

Team Leadership

363

(4)

The Team Leader's Personal Role

363

(3)

Guiding Team Effectiveness

366

(1)

Understanding Team Characteristics

367

(3)

Size

367

(1)

Diversity

367

(1)

Interdependence

368

(2)

Leading Team Dynamics

370

(8)

Meeting Task and Socio-emotional Needs

370

(2)

Team Development

372

(3)

Team Norms

375

(1)

Team Cohesiveness

376

(2)

Handling Team Conflict

378

(4)

Causes of Conflict

379

(1)

Styles to Handle Conflict

379

(2)

Other Approaches

381

(1)

Summary and Interpretation

382

(1)

Key Terms

382

(1)

Discussion Questions

383

(1)

Leadership Development: Personal Feedback Assess Your Team Leadership Skills

383

(2)

Leadership Development: Cases for Analysis Valena Scientific Corporation

385

(2)

Burgess Industries

387

(2)

References

389

(5)

Developing Leadership Diversity

394

(40)

Diversity Today

399

(5)

Definition of Diversity

399

(1)

The Reality of Diversity

400

(1)

The Need for Organizational Diversity

401

(3)

Ways Women Lead

404

(2)

Global Diversity

406

(5)

The Socio-cultural Environment

407

(4)

Leadership Implications

411

(1)

Challenges Minorities Face

411

(4)

Leadership Initiatives toward Organizational Diversity

415

(3)

Organizational Stages of Diversity Awareness

415

(3)

Barriers to Evolution

418

(2)

Leadership Solutions

420

(1)

Leading Diverse Organizations

420

(4)

Summary and Interpretation

424

(1)

Key Terms

425

(1)

Discussion Questions

425

(1)

Leadership Development: Personal Feedback A Passive Bias Quiz

426

(1)

Leadership Development: Cases for Analysis Northern Industries

427

(2)

The Trouble with Bangles

429

(1)

References

430

(4)

Leadership Power and Influence

434

(33)

Leadership Frames of Reference

436

(4)

The Structural Frame

437

(1)

The Human Resource Frame

438

(1)

The Political Frame

438

(1)

The Symbolic Frame

438

(2)

Power, Influence, and Leadership

440

(8)

Five Types of Leader Power

441

(3)

Responses to the Use of Power

444

(1)

The Role of Dependency

445

(3)

Sources of Leader Power in Organizations

448

(3)

Increasing Power through Political Activity

451

(1)

Political Tactics for Asserting Influence

452

(4)

Ethical Considerations in Using Power and Politics

456

(2)

Summary and Interpretation

458

(1)

Key Terms

459

(1)

Discussion Questions

459

(1)

Leadership Development: Personal Feedback Personal Power Profile

459

(2)

Leadership Development: Cases for Analysis The Unhealthy Hospital

461

(1)

Waite Pharmaceuticals

462

(2)

References

464

(3)

PART FIVE The Leader as Social Architect

467

(150)

Creating Vision and Strategic Direction

468

(40)

Strategic Leadership

471

(1)

Leadership Vision

472

(12)

What Vision Does

476

(3)

Common Themes of Vision

479

(2)

A Vision Works at Multiple Levels

481

(3)

Mission

484

(3)

Strategy Formulation

487

(3)

Core Competence

489

(1)

Synergy

489

(1)

Value Creation

490

(1)

Strategy in Action

490

(3)

The Leader's Contribution

493

(4)

Stimulating Vision and Action

493

(2)

How Leaders Decide

495

(2)

The Leader's Impact

497

(1)

Summary and Interpretation

498

(1)

Key Terms

499

(1)

Discussion Questions

499

(1)

Leadership Development: Personal Feedback Visionary Leadership

500

(1)

Leadership Development: Cases for Analysis Metropolis Police Department

501

(1)

The Visionary Leader

502

(2)

References

504

(4)

Shaping Culture and Values

508

(34)

Organizational Culture

511

(4)

What Is Culture?

511

(2)

Importance of Culture

513

(2)

Culture Strength and Adaptation

515

(3)

Culture Gap

516

(2)

Shaping Culture

518

(6)

Ceremonies

520

(1)

Stories

520

(1)

Symbols

521

(1)

Specialized Language

521

(1)

Selection and Socialization

522

(1)

Daily Actions

522

(2)

Shaping Values

524

(5)

The Competing Values Approach

524

(5)

Ethical Values in Organizations

529

(1)

Values-Based Leadership

530

(1)

Personal Ethics

530

(1)

Organzational Structure and Systems

531

(1)

Summary and Interpretation

532

(1)

Key Terms

533

(1)

Discussion Questions

533

(1)

Leadership Development: Personal Feedback Culture Preference Inventory

534

(2)

Leadership Development: Cases for Analysis Lisa Benavides, Forest International

536

(1)

Acme and Omega

537

(2)

References

539

(3)

Designing and Leading a Learning Organization

542

(34)

The Evolution of Leadership

544

(5)

Context of Organizational Leadership

545

(1)

Framework

545

(3)

Implications

548

(1)

From Efficient Performance to the Learning Organization

549

(1)

Organization Structure

550

(4)

Vertical Structure

551

(1)

Horizontal Structure

552

(2)

Task versus Roles

554

(2)

Mechanistic and Organic Processes

554

(1)

From Routine Tasks to Empowered Roles

555

(1)

Systems versus Networks

556

(3)

Competitive versus Linked Strategy

559

(1)

Rigid versus Adaptive Culture

560

(2)

The Leader's Challenge

562

(1)

E-commerce and the Learning Organization

563

(4)

Summary and Interpretation

567

(1)

Key Terms

568

(1)

Discussion Questions

568

(1)

Leadership Development: Personal Feedback How Resilient Are You?

569

(1)

Leadership Development: Cases for Analysis The Fairfax County Social Welfare Agency

570

(2)

Acworth Systems

572

(1)

References

573

(3)

Leading Change

576

(41)

Change or Perish

579

(3)

Leading Major Change

582

(3)

The Focus of Change

585

(2)

Overcoming Resistance to Change

587

(4)

Why Do People Resist Change?

588

(2)

Overcoming Resistance

590

(1)

The Negative Impact of Change

591

(4)

The Two Faces of Change

591

(1)

Leadership and Downsizing

591

(4)

Moving the Organization Forward---The Role of Creativity

595

(7)

Leading Creativity in Organizations and People

595

(4)

Stages in the Personal Creative Process

599

(3)

Leading Culture Change

602

(4)

Total Quality Management

603

(1)

Organizational Development

603

(1)

Large-Group Interventions

604

(2)

Summary and Interpretation

606

(1)

Key Terms

607

(1)

Discussion Questions

607

(1)

Leadership Development: Personal Feedback Are You a Change Leader?

608

(1)

Leadership Development: Cases for Analysis Southern Discomfort

609

(2)

Resistance to Change

611

(1)

References

612

(5)

Index

617

(18)

Credits

635

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The Leadership Experience

Summary

Table of Contents

Supplemental Materials

FREE SHIPPING

Rent More, Save More! Use code: BBRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

The Leadership Experience

Summary

Table of Contents

Supplemental Materials

Digital License