Lean Sigma Methods and Tools for Service Organizations

, by ; ;
Lean Sigma Methods and Tools for Service Organizations by Motwani, Jaideep; Ptacek, Rob; Fleming, Richard, 9781606494073
Write a Review
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
  • ISBN: 9781606494073 | 1606494074
  • Cover: Paperback
  • Copyright: 10/18/2012

  • Rent

    (Recommended)

    $27.41
     
    Term
    Due
    Price
    *This item is part of an exclusive publisher rental program and requires an additional convenience fee. This fee will be reflected in the shopping cart.

  • Buy New

    In Stock Usually Ships in 24-48 Hours

    $32.46

  • eBook

    eTextBook from VitalSource Icon

    Available Instantly

    Online: 1825 Days

    Downloadable: Lifetime Access

    $7.86

This book applies the concepts of Lean Six Sigma to the service industry. These concepts were developed in the manufacturing industry and have not been widely applied in the service space. The book uses a story telling approach about a cruise line in financial trouble that achieves turn around with Lean Six Sigma.
Loading Icon

Please wait while the item is added to your bag...
Continue Shopping Button
Checkout Button
Loading Icon
Continue Shopping Button