The importance of leadership in public services has increased dramatically in the past five years as politicians around the world have sought modernisation and reform.
Eileen Milner is Programme Director, Information and Knowledge Management, London Metropolitan University.
Foreword
vi
1 Leadership and reform of the public services
1
(16)
2 What can we learn from academic research?
17
(24)
3 In search of leadership
41
(18)
4 The leadership trajectory
59
(12)
5 Defining public services leadership
71
(24)
6 Cases in successful leadership
95
(36)
7 Leading organisational change and renewal? Liverpool City Council
131
(20)
8 Lessons in leadership
151
(18)
Bibliography
169
(6)
Index
175
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