Loose Leaf for Contemporary Management

Part One Management Chapter 1 Managers and Managing 2 Chapter 2 The Evolution of Management Thought 34 Chapter 3 Values, Attitudes, Emotions, and Culture: The Manager as a Person 62Part Two The Environment of ManagementChapter 4 Ethics and Social Responsibility 96Chapter 5 Managing Diverse Employees in a Multicultural Environment 130 Chapter 6 Managing in the Global Environment 170Part Three Decision Making, Planning, and Strategy Chapter 7 Decision Making, Learning, Creativity, and Entrepreneurship 202 Chapter 8 The Manager as a Planner and Strategist 236 Chapter 9 Value Chain Management: Functional  Strategies for Competitive Advantage 272Part Four Organizing and Controlling Chapter 10 Managing Organizational Structure and Culture 304 Chapter 11 Organizational Control and Change 342 Chapter 12 Human Resource Management 376Part Five Leading Individuals and GroupsChapter 13 Motivation and Performance 414Chapter 14 Leadership 450 Chapter 15 Effective Groups and Teams 484Part Six Managing Critical Organizational Processes Chapter 16 Promoting Effective Communication 518 Chapter 17 Managing Conflict, Politics, and Negotiation 554 Chapter 18 Using Advanced Information Technology to Increase Performance 582