Loose Leaf for Managing Operations Across the Supply Chain

Part 1: SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT

Chapter 1: Introduction to Managing Operations Across the Supply Chain

Chapter 2: Operations and Supply Chain Strategy

Part 2: FOUNDATIONS OF OPERATIONS MANAGEMENT

Chapter 3: Managing Processes and Capacity

Chapter 3: Chapter Supplement: Process Mapping and Analysis

Chapter 4: Product/Process Innovation

Chapter 5: Manufacturing and Service Process Structures

Chapter 6: Managing Quality

Chapter 6: Chapter Supplement: Quality Improvement Tools

Chapter 7: Managing Inventories

Chapter 8: Lean Systems

Part 3: INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN

Chapter 9: Customer Service Management

Chapter 10: Sourcing and Supply Management

Chapter 11: Logistics Management

Part 4: PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN

Chapter 12: Demand Planning: Forecasting and Demand Management

Chapter 13: Sales and Operations Planning

Chapter 14: Materials and Resource Requirements Planning

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