Loose Leaf for Operations Management in the Supply Chain: Decisions and Cases

PART ONE: Introduction
Ch. 1 Introduction to Operations
Ch. 2 Operations and Supply Chain Strategy
Ch. 3 Product Design

PART TWO: Process Design
Ch. 4 Process Selection
Ch. 5 Service Process Design
Ch. 6 Process-Flow Analysis
Ch. 7 Lean Thinking and Lean Systems

PART THREE: Quality
Ch. 8 Managing Quality
Ch. 9 Quality Control and Improvement

PART FOUR: Capacity and Scheduling
Ch. 10 Forecasting Supplement: Advanced Methods
Ch. 11 Capacity Planning
Ch. 12 Scheduling Operations
Ch. 13 Project Planning and Scheduling

PART FIVE: Inventory
Ch. 14 Independent Demand Inventory Supplement: Advanced Models
Ch. 15 Materials Requirements Planning and ERP

PART SIX: Supply Chain Decisions
Ch. 16 Supply Chain Management
Ch. 17 Sourcing
Ch. 18 Global Logistics

PART SEVEN: Case Studies