PART 1: Business Trends: Cultivating a Business in Diverse, Global Environments
Chapter 1: Exploring the Business Environment and Economics
Chapter 2: Doing Business in Global Markets
Chapter 3: Demanding Ethical and Socially Responsible Behavior
PART 2 Business Ownership: Starting a Small Business
Chapter 4: How to Form a Business
Chapter 5: Entrepreneurship and Starting a Small Business
PART 3: Business Management: Empowering Employees to Satisfy Customers
Chapter 6: Management and Leadership
Chapter 7: Structuring Organizations for Today’s Challenges
Chapter 8: Production and Operations Management
PART 4 Management of Human Resources: Motivating Employees to Produce Quality Goods and Services
Chapter 9: Motivating Employees
Chapter 10: Human Resource Management: Finding and Keeping the Best Employees
PART 5: Marketing: Developing and Implementing Customer-Oriented Marketing Plans
Chapter 11: Marketing: Helping Buyers Buy
Chapter 12: Managing the Marketing Mix: Product, Price, Place, and Promotion
Chapter 13: Using Technology to Manage Information
PART 6: Managing Financial Resources
Chapter 14: Understanding Accounting and Financial Information
Chapter 15: Financial Management
Chapter 16: Money, Financial Institutions, and the Federal Reserve
Bonus Chapters (Online Only)
A: Working within the Legal Environment
B: Managing Risk
C: Managing Personal Finances and Investing
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
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