Part One: Conflict Components Chapter 1: The Nature of Conflict Chapter 2: Perspective on Conflict Chapter 3: Interests and Goals Chapter 4: Power: The Structure of Conflict Chapter 5: Conflict Styles Chapter 6: Emotions in Conflict
Part Two: Special Applications Chapter 7: Analyzing Conflict Chapter 8: Bullying Chapter 9: Interpersonal Negotiation Chapter 10: Reconciliation and Forgiveness
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