Loose-Leaf for Matching Supply with Demand

Chapter 1:Introduction

Chapter 2:The Process View of the Organization

Chapter 3:Understanding the Supply Process: Evaluating Process Capacity

Chapter 4:Estimating and Reducing Labor Costs

Chapter 5:Batching and Other Flow Interruptions: Setup Times and the Economic OrderQuantity Model

Chapter 6:The Link between Operations and Finance

Chapter 7:Quality and Statistical Process Control

Chapter 8:Lean Operations and the Toyota Production System

Chapter 9:Variability and Its Impact on Process Performance: Waiting Time Problems

Chapter 10:The Impact of Variability on Process Performance: Throughput Losses

Chapter 11:Scheduling to Prioritize Demand

Chapter 12:Project Management

Chapter 13:Forecasting

Chapter 14:Betting on Uncertain Demand: The Newsvendor Model

Chapter 15:Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity 

Chapter 16: Service Levels and Lead Times in Supply Chains: The Order-up-toInventory Model

Chapter 17:Risk-Pooling Strategies to Reduce and Hedge Uncertainty

Chapter 18:Revenue Management with Capacity Controls

Chapter 19:Supply Chain Coordination

AppendixA:  Statistics Tutorial

Appendix B:Tables

Appendix C:Evaluation of the Expected Inventory and Loss Functions

Appendix D:Equations and Approximations

Appendix E:Solutions to Selected Practice Problems

Index ofKey “How to” Exhibits

Summary ofKey Notation and Equations 

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