Make Success Measurable! A Mindbook-Workbook

"Achieving results that matter-to donors and clients-is the true measure of success for any nonprofit organization. This book provides a thoughtful and extremely practical guide for setting goals and effectively meeting them. It is an absolutely indispensable tool for leaders and a model for good management."-Jenna Dorn, President, National Museum of Health.

<b>DOUGLAS K. SMITH</b> is an internationally recognized author and consultant on organization performance, innovation, and change. He is coauthor of The Wisdom of Teams and author of Taking Charge of Change. His work on teams and organizational performance has been featured in Business Week, the Wall Street Journal, the New York Times, the Harvard Business Review, and the McKinsey Quarterly.

Focus on Outcomes, Not Activities.

Pick Relevant Metrics.

Get Specific.

Beyond Stretch: Injecting Creative and Personal Tension into Goals.

Beyond Jobs: Pick Outcomes That Fit Your Working Arenas.

Coordinate Your Goals with the Goals of Others.

Integrate Financial and Nonfinancial Goals.

Small Group Performance: Working Group versus Team Management Disciplines.

Organizationwide Performance: Vertical versus Horizontal Management Disciplines.

Performance and Change: Decision-Driven versus Behavior-Driven Management Disciplines.

Putting It All Together: Manage Your Organization for Performance.

Appendix.

Index.

What is included with this book?

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Make Success Measurable! A Mindbook-Workbook for Setting Goals and Taking Action

Summary

Author Biography

Table of Contents

Supplemental Materials