Make Talent Your Business How Exceptional

Most managers focus on near-term results, struggling to find the time and motivation to develop direct reports in any significant way. Yet fast-paced business environments demand managers who can grow their employees' skills. Axelrod and Coyle's work offers managers guidance on how to develop their staff in significant ways, while getting results, every day.

Wendy Axelrod, left, and Jeannie Coyle, right, are managing partners of Talent Savvy Manager. Wendy previously directed the leadership development and talent management functions at Sunoco, Inc., and Jeannie was previously senior vice president of human resources at American Express.

Foreword	p. ix
Introduction: Helping Good People Get Better Every Day	p. 1
A Manager Who Grows People Like Crazy	p. 2
Identifying and Closing the Talent Development Gap	p. 5
The Five Practices for Making Talent Your Business	p. 12
Make Every Day a Development Day	p. 17
How to Make Every Day a Development Day	p. 18
Tuck Development into Work	p. 20
Create the Right Stretch	p. 25
Seize Developmental Moments	p. 29
Leverage Team Learning	p. 34
Tap the Psychological Side of Development	p. 43
How to Tap the Psychological Side of Development	p. 45
Start with Yourself	p. 46
Cultivate Relationships Built on Trust	p. 50
Help Employees ôSeeö Themselves During Key Interactions	p. 53
Connect the Dots Between Emotions and Learning	p. 61
Connect People with Development Partners	p. 67
How to Connect People with Development Partners	p. 68
Green-Light and Motivate People to Partner Up for Development	p. 69
Give People an Accurate Compass to Find the Right Development Partners	p. 71
Teach People How to Get the Most Learning from Development Partners	p. 76
Invest in a Network of Future Development Partners	p. 83
Teach Skills to Navigate Organization Politics	p. 91
How to Teach Skills to Navigate Organization Politics	p. 93
Clarify and Adjust Assumptions About Organization Politics	p. 95
Help Map the Bumpy Political Terrain	p. 98
Coach Employees to Build a Portfolio of Politically Smart Approaches	p. 102
Prepare for and Sometimes Rehearse the Handling of Complex Situations	p. 111
Shape Your Environment to Drive Development	p. 119
How to Shape Your Environment to Drive Development	p. 121
Create Development Abundance	p. 122
Shine a Light on Learning-Yours and Theirs	p. 130
Manage the Interface with the Broader Organization	p. 132
Put Exceptional Development Practices into Action	p. 147
How to Put Exceptional Development Practices into Action	p. 148
Take Your EDM Practices to the Next Level	p. 150
Integrate the Five EDM Practices for Optimal Benefit	p. 157
Savor the Rewards	p. 166
Acknowledgments	p. 175
Notes	p. 177
Index	p. 181
About the Research	p. 189
About the Authors	p. 195
Table of Contents provided by Ingram. All Rights Reserved.

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Make Talent Your Business How Exceptional Managers Develop People While Getting Results

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