Management of Ambulance Services

Management of Ambulance Operations offers nineteen chapters of “best practices” covering the management of an ambulance service, with each chapter written by a recognized expert in that area of ambulance service operation.

Teaching and Learning Experience

• Offers insights and “best practices” from subject matter experts in ambulance services
• Provides a useful reference and resource for ambulance service managers and executives
  

Chapter 1: The History of Ambulance Services and Medical Transportation Systems in the United States Vincent D. Robbins, FACHE

Chapter 2: Levels of Ambulance Service Matt Zavadsky, MS-HSA, EMT

Chapter 3: Corporate Models for Ambulance Service Delivery Skip Kirkwood, M.S., J.D., NREMT-P, EFO, CEMSO; Rob Luckritz, J.D., NREMT-P; Art Groux, B.S., EMT-P; Robert K. Waddell II, EMT-P (Ret.); Mike Touchstone, M.A., EMT-P, Vincent D. Robbins, FACHE

Chapter 4: The Ambulance Market David A. Shrader

Chapter 5: Medical Transportation–Scheduled Matt Zavadsky, MS-HSA, EMT

Chapter 6: Air Ambulance and Air Medical Transportation Edward R. Marasco, M.P.M., CMTE, EMT-P (Ret.)

Chapter 7: Deployment and Staffing Models Steven Cotter, M.B.A., NREMT-P

Chapter 8: Human Resources Administration Chris Colangelo, M.S.H.R., NREMT-P; Forrest Wood, EMT-P; Ernesto Rodriguez, EMT-P

Chapter 9: Ambulance Specification and Procurement Jonathan A. Olson, M.B.A., M.H.A., NREMT-P, EFO

Chapter 10: Patient Care Reporting Documentation and Documentation Systems Kevin M. T. Sullivan, M.S., NREMT-P

Chapter 11: Marketing, Media, and Community Relations Keith Griffi ths and Tom Tornstrom, M.B.A., EMT-P

Chapter 12: Ambulance Service Dispatch and Radio Communications Barry Furey

Chapter 13: Technology in Support of Ambulance Operations Skip Kirkwood, M.S., J.D., NREMT-P, EFO, CEMSO

Chapter 14: The Finance and Accounting Functions Sean Caffrey, M.B.A., CEMSO, NRP, and Asbel Montes, B.S.

Chapter 15: The Regulatory Environment of Ambulance Services Sean M. Caffrey, M.B.A., CEMSO, NRP, and D. Randy Kuykendall, M.L.S., NREMT-P

Chapter 16: Legal and Compliance Issues for Ambulance Services David M. Shotwell Jr., J.D., NREMT-P

Chapter 17: Safety Considerations for Ambulance Services Peter Dworsky, M.P.H., EMT-P

Chapter 18: Ambulance Service Activities in Support of the Community Skip Kirkwood, M.S., J.D., NREMT-P, EFO, CEMSO

Chapter 19: Ambulance Operations in Support of Disaster Operations Lawrence Nelson, M.Sc., EMT-P (Ret.), NMCEM

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.