Preface A HeadAbout the Authors A HeadNew to the Seventh Edition Chapter1 The Dynamic Environment of Health Care Chapter2 The Challenge of Change Chapter3 Organizational Adaptation and Survival Chapter4 Leadership and the Manager Chapter5 Planning and Decision Making Chapter6 Organizing Chapter7 Committees and Teams Chapter8 Budget Planning and Implementation Chapter9 Training and Development: The Backbone of Motivation and Retention Chapter10 Adaptation, Motivation, and Conflict Management Chapter11 Communication: The Glue That Binds Us Together Chapter12 The Middle Manager and Documentation of Critical Management Processes Chapter13 Improving Performance and Controlling the Critical Cycle Chapter14 Human Resources Management: A Line Manager's Perspective Chapter15 Day-to-Day Management for the Health Professional-as-Manager
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