Managerial Leadership

Effective management in today's competitive business environment requires solid leadership skillsskills for which companies often don't provide adequate training. Managerial Leadership fills that void, providing a four-tiered approach that helps professionals from all walks of life develop both strong management and leadership skills. Top leadership models and frameworks, tools for assessing leadership strengths, techniques for handling change and growth, and more make Managerial Leadership a veritable learning laboratory.

Peter A. Topping, Ph.D., is senior lecturer and executive director of executive education at Goizueta Business School at Emory University, ranked by BusinessWeek as one of the country's leading executive MBA programs. Dr. Topping's work has appeared in several professional publications, including Business and Economics Review and Journal of World Business. He has worked with a broad range of global organizations, including Coca-Cola, Bosch, Unum, Xerox, and Eastman Chemical.

Preface

ix

Acknowledgments

xiii

PART ONE LEADING CHANGE AS A MANAGER; MANAGING CHANGE AS A LEADER

1

(76)

Looking Out, Before Looking

3

(22)

The Forces of Change

25

(14)

Organizations That Thrive in Chaos

39

(6)

Overcoming Resistance

45

(16)

Being in the Middle

61

(16)

PART TWO DEVELOPING YOUR ASSOCIATES AND YOURSELF

77

(46)

Leadership Competencies

79

(12)

Coaching

91

(14)

Teaching

105

(12)

Mentoring

117

(8)

Developing Self and Developing Others

125

PART THREE MANAGERIAL LEADERSHIP IN ACTION

123

(64)

Giving and Receiving Feedback

135

(10)

Managing Up and Across

145

(12)

Managing Across Borders and Cultures

157

(16)

Putting Your Plan into Action

173

(14)

Appendix A Bibliography and Suggested Readings

187

(2)

Appendix B Samples of 360° Feedback Profiles

189

(28)

Index

217

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Managerial Leadership

Summary

Author Biography

Table of Contents

Supplemental Materials