Managing Computers in Health Care : A Guide for Professionals

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Preface to the Third Edition
Taming Computer Technology	p. 1
Reading: Computers in a Community Hospital: New York Times Special Series	p. 16
Understanding Information Concepts	p. 29
Reading: Community Health Information Management Systems	p. 42
Understanding Computer Technology	p. 57
Reading: How to Fold and Spindle Crooked Computer Salesmen	p. 72
Thinking Systematically	p. 83
Reading: How Executives Can Shape Their Company's Information Systems	p. 96
Managing Organizational Impacts	p. 111
Reading: The Computer as a Focus of Organizational Change in the Hospital	p. 122
Reading: The Hidden Dimension in Information Systems Technology	p. 136
Managing Resistance	p. 147
Reading: Computers and People - Casting the Players	p. 158
Maintaining Security	p. 181
Reading: Terminal Delinquents	p. 191
Reading: Management Policies and Procedures Needed for Effective Computer Security	p. 214
Maintaining Information Privacy	p. 237
Reading: Nowhere to Hide	p. 248
Reading: Smart Cards, Smarter Policy: Medical Records, Privacy, and Health Care Reform	p. 261
Managing the Economics of Health Care Computing	p. 289
Reading: Cost-Benefit of Laboratory Computer Systems	p. 299
Understanding Social Impacts	p. 315
Reading: My First Flame	p. 322
Preparing for Emerging Technologies	p. 347
Reading: The Future of Health Care Information Systems	p. 358
Glossary	p. 379
Index	p. 395
About the Authors	p. 401
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