Managing Engineering and Technology

Managing Engineering and Technology is ideal for courses in Technology Management, Engineering Management, or Introduction to Engineering Technology. This text is also ideal for engineers, scientists, and other technologists interested in enhancing their management skills.

Managing Engineering and Technology is designed to teach engineers, scientists, and other technologists the basic management skills they will need to be effective throughout their careers.

Dr. Lucy C. Morse recently retired as an associate professor in the Department of Engineering Technology in the College of Engineering and Computer Science at the University of Central Florida (UCF).¿ She was both the Coordinator for the Bachelor of Science in Engineering Technology program and Director of Engineering Technology at a Distance, a program focused on using advance learning technologies to deliver engineering technology degrees to students on and off campus.¿ Currently she teaches engineering management as an adjunct for UCF and NTU/ Walden University.¿ She was the first woman to obtain a doctorate in engineering at UCF, receiving a PhD from the Department of Industrial Engineering in 1987.¿ In the early 90’s Dr. Morse served as a Program Manager at the National Science Foundation in the Engineering Directorate.

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In 2002 she was named a Faculty Fellow to the UCF Academy for Teaching, Learning and Leadership; she was named a Fellow in the University’s Teaching and Learning Center in 2005. Dr. Morse is a Fellow in the American Society for Engineering Education (ASEE), and has served as an examiner for the national Malcolm Baldrige Quality Award and the Florida Sterling Award. Her experience in management came through her leadership roles in national and local volunteer organizations before she returned to engineering graduate school.¿ Dr. Morse has lectured on engineering management, quality management and distance learning education throughout the continental U.S. as well as in Spain, Romania, Ukraine, Germany and Antarctica.

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Daniel L. Babcock began his career as a chemical engineer, earning a BS at Penn State and an SM at MIT.¿ He then served three years as a USAF officer in development testing, three years as a chemist and technical writer for a silicone chemical manufacturer, and three years abstracting progress in solid propellant rocket development on a U.S. government contract.¿ Next, he spent seven years with North American Rockwell Corporation coordinating development and integration of solid and small liquid propellant rocket motors into the Apollo Command and Service Modules, engine with a leave to complete a Ph.D. in Systems Engineering Management at UCLA in 1970.

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Dr. Babcock then accepted a position as Associate Professor (later Professor) of Engineering Management at the University of Missouri-Rolla (no Missouri University of Science and Technology).¿ When assigned the introductory course in engineering management he found many fine textbooks in business management as well as some confined to specific technical areas (managing research, production, or projects), but none that included topics broadly needed in managing technology — dependent departments and companies.¿ Dr. Babcock began to supplement the assigned management textbook with handouts for his students on areas of his experience, such as project management, quality assurance, and reliability engineering.¿ He later outlined what he thought a more comprehensive text on Managing Engineering and Technology should include, and began to write one with encouragement from Prentice-Hall.¿ With publication of the 1^st (1991) and 2^nd (1996) editions, however, Dr. Babcock retired from teaching.¿ He has since been pleased to have Dr. Lucy Morse as his co-author to keep the book current and timely through its 3^rd, 4^th, 5^th, and (now) 6^th editions.

Visit Morse & Babcock's EM Blog: A Blog for Engineering Management Educators for helpful resources: http://morseandbabcock.wordpress.com/

Contents

Preface xv

Acknowledgments xvii

Part I Introduction to Engineering Management 1

Chapter 1 Engineering and Management 3

Preview 3

Learning Objectives 3

Engineering 4

Management 9

Engineering Management: A Synthesis 15

Discussion Questions 20

Sources 20

Statistical Sourcebook 21

Chapter 2 Historical Development of Engineering Management 22

Preview 22

Learning Objectives 22

Origins 23

The Industrial Revolution 25

Management Philosophies 29

Scientific Management 30

Administrative Management 36

Behavioral Management 39

Contemporary Contributions 41

Discussion Questions 44

Sources 45

Part II Functions of Technology Management 47

Chapter 3 Leading Technical People 49

Preview 49

Learning Objectives 50

Leadership 50

Motivation 64

Motivating and Leading Technical Professionals 74

Discussion Questions 81

Sources 82

Statistical Sourcebook 84

Chapter 4 Planning and Forecasting 85

Preview 85

Learning Objectives 86

Nature of Planning 86

The Foundation for Planning 88

Some Planning Concepts 94

Forecasting 96

Strategies for Managing Technology 103

Discussion Questions 106

Problems 107

Sources 107

Statistical Sourcebook 108

Chapter 5 Decision Making 109

Preview 109

Learning Objectives 110

Nature of Decision Making 110

Management Science 112

Tools for Decision Making 115

Computer-Based Information Systems 128

Implementation 130

Discussion Questions 130

Problems 130

Sources 132

Chapter 6 Organizing 133

Preview 133

Learning Objectives 134

Nature of Organizing 134

Traditional Organization Theory 136

Technology and Modern Organization Structures 143

Teams 145

Discussion Questions 149

Sources 150

Chapter 7 Some Human Aspects of Organizing 151

Preview 151

Learning Objectives 152

Staffing Technical Organizations 152

Authority and Power 164

Delegation 166

Committees 169

Teams 170

Discussion Questions 170

Sources 171

Statistical Sourcebook 171

Chapter 8 Controlling 172

Preview 172

Learning Objectives 173

The Process of Control 173

Financial Controls 176

Human Resource Controls 184

Discussion Questions 187

Problems 188

Sources 189

Part III Managing Technology 191

Chapter 9 Managing Research and Development 193

Preview 193

Learning Objectives 194

Product and Technology Life Cycles 194

Nature of Research and Development 196

Research Strategy and Organization 198

Selecting R&D Projects 200

Making R&D Organizations Successful 203

Creativity, Innovation, Entrepreneurship 213

Discussion Questions 218

Problems 219

Sources 219

Statistical Sourcebook 220

Chapter 10 Managing Engineering Design 221

Preview 221

Learning Objectives 222

Nature of Engineering Design 222

Systems Engineering/New Product Development 223

Concurrent Engineering 226

Control Systems in Design 227

Design Criteria 232

Other Criteria in Design 241

Discussion Questions 247

Problems 247

Sources 248

Chapter 11 Planning Production Activity 249

Preview 249

Learning Objectives 250

Introduction 250

Planning Manufacturing Facilities 254

Quantitative Tools in Production Planning 259

Production Planning and Control 265

Manufacturing Systems 272

Discussion Questions 275

Problems 276

Sources 276

Statistical Sourcebooks 277

Chapter 12 Managing Production Operations 278

Preview 278

Learning Objectives 279

Assuring Product Quality 279

Total Quality Management 286

Productivity 291

Maintenance and Facilities (Plant) Engineering 294

Other Manufacturing Functions 298

Discussion Questions 300

Problems 300

Sources 301

Statistical Sourcebooks 302

Chapter 13 Engineers in Marketing and Service Activities 303

Preview 303

Learning Objectives 304

Marketing and the Engineer 304

Engineers in Service Organizations 313

Discussion Questions 321

Sources 322

Statistical Sourcebooks 322

Part IV Managing Projects 323

Chapter 14 Project Planning and Acquisition 325

Preview 325

Learning Objectives 326

Characteristics of a Project 326

The Project Proposal Process 327

Project Planning Tools 330

Monitoring and Controlling 342

Discussion Questions 347

Problems 347

Sources 349

Chapter 15 Project Organization, Leadership, and Control 350

Preview 350

Learning Objectives 351

Project Organization 351

The Project Manager 359

Motivating Project Performance 361

Types of Contracts 367

Discussion Questions 369

Sources 369

Part V Managing Your Engineering Career 371

Chapter 16 Engineering Ethics 373

Preview 373

Learning Objectives 373

Professional Ethics and Conduct 374

Discussion Questions 395

Sources 396

Case Study Websites 397

Chapter 17 Achieving Effectiveness as an Engineer 398

Preview 398

Learning Objectives 399

Getting off to the Right Start 399

Charting Your Career 403

Communicating Your Ideas 406

Staying Technically Competent 411

Professional Activity 414

Diversity in Engineering and Management 418

Management and the Engineer 421

Managing Your Time 430

Discussion Questions 433

Sources 435

Global Website 438

Chapter 18 Globalization and Challenges for the Future 439

Preview 439

Learning Objectives 440

Globalization 440

BRICS 446

Engineering Grand Challenges 450

Future Considerations in Engineering and Management 452

Discussion Questions 455

Sources 455

Global Websites 456

Index 457

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