- ISBN: 9780834209275 | 0834209276
- Cover: Hardcover
- Copyright: 4/1/1998
This practical resource explores demand management and the impact that informational technology and patient empowerment has for providers who are restructuring to meet new market pressures. A systematic method for implementation of demand management strategies is included.
| Foreword | ix | (4) | |||
| Preface | xiii | (6) | |||
| Acknowledgments | xix | (2) | |||
| Introduction | xxi | ||||
| Demand? | xxi | (1) | |||
| Management? | xxii | (2) | |||
| How the Book is Organized | xxiv | (1) | |||
| A Navigator | xxv | ||||
| PART I FUNDAMENTALS | 1 | (94) | |||
|
3 | (18) | |||
|
4 | (1) | |||
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5 | (3) | |||
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8 | (1) | |||
|
8 | (2) | |||
|
10 | (1) | |||
|
11 | (1) | |||
|
12 | (1) | |||
|
13 | (1) | |||
|
13 | (3) | |||
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16 | (1) | |||
|
17 | (1) | |||
|
17 | (4) | |||
|
21 | (20) | |||
|
22 | (4) | |||
|
26 | (5) | |||
|
31 | (4) | |||
|
35 | (3) | |||
|
38 | (1) | |||
|
39 | (2) | |||
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41 | (19) | |||
|
42 | (1) | |||
|
43 | (1) | |||
|
44 | (2) | |||
|
46 | (2) | |||
|
48 | (1) | |||
|
49 | (1) | |||
|
49 | (1) | |||
|
50 | (1) | |||
|
51 | (1) | |||
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52 | (2) | |||
|
54 | (1) | |||
|
54 | (1) | |||
|
55 | (5) | |||
|
60 | (12) | |||
|
61 | (2) | |||
|
63 | (2) | |||
|
65 | (1) | |||
|
66 | (2) | |||
|
68 | (4) | |||
|
72 | (23) | |||
|
73 | (2) | |||
|
75 | (6) | |||
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81 | (2) | |||
|
83 | (3) | |||
|
86 | (3) | |||
|
89 | (6) | |||
| PART II FOUNDATIONS | 95 | (104) | |||
|
97 | (22) | |||
|
99 | (1) | |||
|
99 | (1) | |||
|
100 | (1) | |||
|
101 | (2) | |||
|
103 | (1) | |||
|
104 | (1) | |||
|
105 | (4) | |||
|
109 | (2) | |||
|
111 | (1) | |||
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112 | (1) | |||
|
112 | (7) | |||
|
119 | (12) | |||
|
120 | (1) | |||
|
121 | (2) | |||
|
123 | (1) | |||
|
123 | (2) | |||
|
125 | (1) | |||
|
126 | (1) | |||
|
127 | (4) | |||
|
131 | (24) | |||
|
132 | (1) | |||
|
132 | (11) | |||
|
143 | (3) | |||
|
146 | (1) | |||
|
146 | (1) | |||
|
147 | (2) | |||
|
149 | (1) | |||
|
150 | (5) | |||
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155 | (13) | |||
|
156 | (1) | |||
|
156 | (1) | |||
|
157 | (1) | |||
|
158 | (1) | |||
|
159 | (2) | |||
|
161 | (4) | |||
|
165 | (3) | |||
|
168 | (31) | |||
|
168 | (1) | |||
|
169 | (1) | |||
|
170 | (4) | |||
|
174 | (8) | |||
|
182 | (4) | |||
|
186 | (3) | |||
|
189 | (1) | |||
|
190 | (4) | |||
|
194 | (5) | |||
| PART III CHANGING BEHAVIOR | 199 | (80) | |||
|
203 | (16) | |||
|
204 | (3) | |||
|
207 | (12) | |||
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219 | (16) | |||
|
223 | (3) | |||
|
226 | (1) | |||
|
226 | (1) | |||
|
227 | (1) | |||
|
228 | (1) | |||
|
229 | (1) | |||
|
229 | (6) | |||
|
235 | (10) | |||
|
238 | (2) | |||
|
240 | (1) | |||
|
241 | (1) | |||
|
241 | (4) | |||
|
245 | (13) | |||
|
247 | (5) | |||
|
252 | (1) | |||
|
253 | (1) | |||
|
254 | (4) | |||
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258 | (21) | |||
|
259 | (10) | |||
|
269 | (2) | |||
|
271 | (8) | |||
| PART IV PLANNING PROGRAMS | 279 | (116) | |||
|
281 | (29) | |||
|
283 | (1) | |||
|
284 | (6) | |||
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290 | (5) | |||
|
295 | (8) | |||
|
303 | (7) | |||
|
310 | (13) | |||
|
311 | (1) | |||
|
312 | (4) | |||
|
316 | (3) | |||
|
319 | (1) | |||
|
320 | (1) | |||
|
321 | (1) | |||
|
321 | (1) | |||
|
321 | (2) | |||
|
323 | (34) | |||
|
324 | (5) | |||
|
329 | (5) | |||
|
334 | (5) | |||
|
339 | (4) | |||
|
343 | (8) | |||
|
351 | (6) | |||
|
357 | (13) | |||
|
358 | (1) | |||
|
359 | (2) | |||
|
361 | (1) | |||
|
362 | (2) | |||
|
364 | (6) | |||
|
370 | (25) | |||
|
371 | (1) | |||
|
371 | (1) | |||
|
372 | (1) | |||
|
373 | (1) | |||
|
374 | (3) | |||
|
377 | (1) | |||
|
378 | (2) | |||
|
380 | (3) | |||
|
383 | (1) | |||
|
384 | (2) | |||
|
386 | (1) | |||
|
387 | (1) | |||
|
388 | (2) | |||
|
390 | (2) | |||
|
392 | (3) | |||
| PART V DEMAND IMPROVEMENT APPLICATIONS | 395 | (146) | |||
|
397 | (38) | |||
|
398 | (10) | |||
|
408 | (7) | |||
|
415 | (5) | |||
|
420 | (12) | |||
|
432 | (3) | |||
|
435 | (43) | |||
|
436 | (6) | |||
|
442 | (5) | |||
|
447 | (4) | |||
|
451 | (6) | |||
|
457 | (5) | |||
|
462 | (14) | |||
|
476 | (2) | |||
|
478 | (30) | |||
|
481 | (10) | |||
|
491 | (3) | |||
|
494 | (11) | |||
|
505 | (3) | |||
|
508 | (15) | |||
|
508 | (3) | |||
|
511 | (2) | |||
|
513 | (1) | |||
|
513 | (1) | |||
|
514 | (2) | |||
|
516 | (3) | |||
|
519 | (3) | |||
|
522 | (1) | |||
|
523 | (18) | |||
|
524 | (2) | |||
|
526 | (13) | |||
|
539 | (2) | |||
| Index | 541 | (15) | |||
| About the Authors | 556 |
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