Managing and Leading Today's Police Challenges, Best Practices, Case Studies

For courses in police administration and management.

A problem-solving approach to modern police leadership

Managing and Leading Today's Police: Challenges, Best Practices, and Case Studies provides a comprehensive insider’s view into the challenging work of police leaders at all levels of management. Using a problem-based learning approach, the authors draw on their extensive practical experience to critique the organizational, personnel, and operational issues facing police agencies and to assert “what works” in contemporary police management. The 4th edition is a major revision, moving from a supervision to a management perspective. It covers new policing strategies, methods, and technologies transforming the field and demanding new knowledge of police supervisors, managers, and leaders.

Ken Peak is professor and former chairman of the Department of Criminal Justice, University of Nevada, Reno, where he was named “Teacher of the Year” by the university’s Honor Society. He entered municipal policing in Kansas in 1970 and subsequently held positions as a nine-county criminal justice planner in Kansas; director of a four-state Technical Assistance Institute for the Law Enforcement Assistance Administration; director of university police at Pittsburg State University (Kansas); acting director of public safety, University of Nevada, Reno; and assistant professor of criminal justice at Wichita State University. He has published 33 textbooks (on general and community policing, criminal justice administration, police supervision and management, and women in law enforcement), two historical books (on Kansas temperance and bootlegging), and more than 60 additional journal articles and invited book chapters. He served as chairman of the Police Section of the Academy of Criminal Justice Sciences and president of the Western and Pacific Association of Criminal Justice Educators. He received two gubernatorial appointments to statewide criminal justice committees while residing in Kansas, and holds a doctorate from the University of Kansas.

Larry K. Gaines currently is a professor and chair of the Criminal Justice Department at California State University at San Bernardino. He received his doctorate in criminal justice from Sam Houston State University. He has police experience with the Kentucky State Police and the Lexington, Kentucky, Police Department. Additionally, he served as the executive director of the Kentucky Association of Chiefs of Police for 14 years. Dr. Gaines is also a past president of the Academy of Criminal Justice Sciences. His research centers on policing and drugs. In addition to numerous articles, he has coauthored a number of books in the field: Police Operations; Police Administration; Managing the Police Organization; Community Policing: A Contemporary Perspective; Policing Perspectives: An Anthology; Policing in America; Drugs, Crime, and Justice; Criminal Justice in Action; and Readings in White Collar Crime. His current research agenda involves the evaluation of police tactics in terms of their effectiveness in reducing problems and fitting within the community policing paradigm. He is also researching the issue of racial profiling in a number of California cities.

Ronald W. Glensor is an assistant chief (retired) of the Reno, Nevada, Police Department (RPD). He has accumulated more than 36 years of police experience and commanded the department’s patrol, administration, and detective divisions. In addition to being actively involved in RPD’s implementation of community-oriented policing and problem-solving since 1987, he has provided such training to thousands of officers, elected officials, and community members representing jurisdictions throughout the United States as well as Canada, Australia, and the United Kingdom. He is also a judge for the Herman Goldstein International Problem Oriented Policing Awards held annually throughout the nation. Dr. Glensor was the 1997 recipient of the prestigious Gary P. Hayes Award, conferred by the Police Executive Research Forum, recognizing his contributions and leadership in the policing field. Internationally, he is a frequent featured speaker on a variety of policing issues. He served a six-month fellowship as problem-oriented policing coordinator with the Police Executive Research Forum in Washington, DC, and received an Atlantic Fellowship in public policy, studying repeat victimization at the Home Office in London. He is coauthor of Police Supervision and Management in an Era of Community Policing (third edition) and was coeditor of Policing Communities: Understanding Crime and Solving Problems. Dr. Glensor has also published in several journals and trade magazines, is an adjunct professor at the University of Nevada, Reno, and instructs at area police academies and criminal justice programs. He holds a doctorate in political science and a master’s of public administration from the University of Nevada, Reno.

1. Leading and Managing Today’s Police: Challenges and Opportunities
2. The Dynamics of Police Organizations: Structure and Theories
3. Leadership and Motivation: What Works
4. Communication, Negotiation, and Conflict Resolution
5. Human Resource Management: The Foundation for an Effective Police Department
6. Officers’ Rights, Discipline, and Liability: A Legal and Policy-Driven Framework
7. Leadership Roles in Labor Relations: “Navigating the Waters” of Police Unionization
8. Financial Administration: “Doing More with Less” Since the Great Recession
9. Ethics and Accountability: Building a Culture of Integrity and Trust
10. Community Policing and Problem-Solving: Addressing Crime and Disorder
11. Officer Wellness, Safety, and Stress: Identifying and Managing Harms
12. Police Productivity: Improving Performance
13. Managing Homeland Security and Critical Events
14. Technologies for the Tasks: Tools for Today’s Police Leaders

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