Managing Multiculturalism and Diversity in

Winston (library management and reference services, Rutgers U.) presents 12 papers which address such diversity issues as affirmative action, career development of minorities in library science profession, and scholarship solutions to increase diversity in libraries. While focusing on the United States, diversification efforts in Australia, Canada, China, and the United Kingdom are examined. Included are discussions of the role of training seminars, linking programs to college and university institutions, and the efforts of the American Library Association towards diversity.

Introduction	p. 1
The Definition of Diversity: Two Views. A More Inclusive Definition	p. 5
The Definition of Diversity: Two Views. A More Specific Definition	p. 17
Managing Diversity: Library Management in Light of the Dismantling of Affirmative Action	p. 27
Affirmative Action or Increased Competition: A Look at Women and Minority Library Deans	p. 49
The 4-1-1 on Section 254: Towards a More Definitive Universal Service Policy	p. 77
The Role of Civility in Diverse Relations	p. 93
Diversity Dialogue Groups: A Model for Enhancing Work Place Diversity	p. 111
Diversity Initiatives and Programs: The National Approach	p. 123
Diversity in the Library: What Could Happen at the Institutional Level	p. 145
Multicultural Curriculum in Higher Education	p. 157
International Perspective-View of the Concept of Diversity in Other Countries	p. 171
Diversity: Political and Societal Barriers	p. 191
Index	p. 203
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Managing Multiculturalism and Diversity in the Library: Principles and Issues for Administrators

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