Managing Operations Across the Supply Chain

Part 1 SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT 
 1 Introduction to Managing Operations Across the Supply Chain
 2 Operations and Supply Chain Strategy

Part 2 FOUNDATIONS OF OPERATIONS MANAGEMENT
 3 Managing Processes and Capacity
 3 Supplement: Process Mapping and Analysis
 4 Product/Process Innovation
 5 Manufacturing and Service Process Structures
 6 Managing Quality
 6 Supplement: Quality Improvement Tools
 7 Managing Inventories
 8 Lean Systems

Part 3 INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
 9 Customer Service Management
10 Sourcing and Supply Management
11 Logistics Management

Part 4 PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
12 Demand Planning: Forecasting and Demand Management
13 Sales and Operations Planning
14 Materials and Resource Requirements Planning
Brief Contents

Part 5 MANAGING CHANGE IN SUPPLY CHAIN OPERATIONS
15 Project Management
15 Supplement: Advanced Methods for Project Scheduling
16 Sustainable Operations Management—Preparing for the Future

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.