Managing People in Organizations Contemporary Theory and Practice
, by Adams, Jeremy duQuesnayNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9781403997968 | 1403997969
- Cover: Paperback
- Copyright: 1/9/2007
How has the workplace changed since the 1980s and what does this mean for employees and organizations? Does the working environment affect performance? How can organizations best motivate employees? Can leaders inspire company performance? Is conventional workplace training a waste of money?
JEREMY ADAMS is Managing Director of Eclectic Consulting (specializing in HRM and change management).
Preface | p. xii |
Introduction | p. xiv |
The Changing Face of Work Practice and the New Costs and Challenges for Employers | p. 1 |
Introduction | p. 1 |
Section guide | p. 1 |
Reading objectives | p. 2 |
The Changing Economy, Work practices, and Culture | p. 3 |
Economic rationalism | p. 4 |
The changing workplace | p. 8 |
Temporary employment and outsourcing | p. 11 |
Best practice: Case examples of how it's being done | p. 13 |
Summary | p. 16 |
Review questions | p. 16 |
Mind-diagram summary | p. 18 |
Work Intensification, Increasing Health Care, and Other Costs | p. 19 |
Work intensification and "quick fixes" | p. 20 |
Stress, illness, and organizational costs | p. 22 |
Physical inactivity at work | p. 23 |
Best practice: Case examples of how it's being done | p. 24 |
Points for action: Practical recommendations for change | p. 25 |
Summary | p. 26 |
Review questions | p. 26 |
Mind-diagram summary | p. 28 |
The Worker-Friendly Organization | p. 29 |
Flawed assumptions of productivity | p. 30 |
Work-life balance | p. 31 |
The current role of human resources management | p. 39 |
Best practice: Case examples of how it's being done | p. 40 |
Points for action: Practical recommendations for change | p. 43 |
Summary | p. 44 |
Review questions | p. 45 |
Mind-diagram summary | p. 47 |
Enhancing Corporate Performance | p. 49 |
Introduction | p. 49 |
Section guide | p. 49 |
Reading objectives | p. 49 |
Human Resources Practices and Corporate Profitability | p. 51 |
Human capital and the intangible asset | p. 52 |
The organizational climate | p. 61 |
Best practice: Case examples of how it's being done | p. 65 |
Points for action: Practical recommendations for change | p. 67 |
Summary | p. 69 |
Review questions | p. 70 |
Mind-diagram summary | p. 71 |
Strategic Principle, Vision and Mission | p. 72 |
Best practice: Case examples of how it's being done | p. 75 |
Summary | p. 76 |
Review questions | p. 76 |
Mind-diagram summary | p. 77 |
Innovation Capability and the Future | p. 78 |
Innovation, information, and human and non-financial resources | p. 79 |
Embracing change (or not) | p. 85 |
Best practice: Case examples of how it's being done | p. 87 |
Points for action: Practical recommendations for change | p. 88 |
Summary | p. 89 |
Review questions | p. 89 |
Mind-diagram summary | p. 91 |
Developing Individual and Team Performance in the Workplace | p. 93 |
Introduction | p. 93 |
Section guide | p. 93 |
Reading objectives | p. 94 |
Psychological Workplace Environment | p. 95 |
Empowerment, employee voice, and ownership | p. 96 |
Perceived control and stress | p. 102 |
Enhancing the perception of control: Psychological contracts, time, and self-actualization | p. 106 |
Control and performance: High-performance work systems | p. 112 |
Best practice: Case examples of how it's being done | p. 117 |
Points for action: Practical recommendations for change | p. 117 |
Summary | p. 120 |
Review questions | p. 121 |
Mind-diagram summary | p. 122 |
Skills Training and Stress Management | p. 123 |
Stress, health, and morale | p. 124 |
Stress, vacation, athletes, and balance | p. 126 |
Best practice: Case examples of how it's being done | p. 128 |
Summary | p. 129 |
Review questions | p. 129 |
Mind-diagram summary | p. 130 |
Enhancing Performance | p. 131 |
Performance and commitment | p. 132 |
Incentives, reward, and reinforcement | p. 134 |
Ergonomics and physical environment | p. 139 |
Teams and teamworking | p. 141 |
Best practice: Case examples of how it's being done | p. 145 |
Points for action: Practical recommendations for change | p. 147 |
Summary | p. 147 |
Review questions | p. 148 |
Mind-diagram summary | p. 149 |
Increasing Workplace Satisfaction and Productivity | p. 151 |
Introduction | p. 151 |
Section guide | p. 151 |
Reading objectives | p. 152 |
Positive Effects of Workplace Satisfaction and Negative Effects of Withdrawal | p. 153 |
The story so far | p. 154 |
Satisfaction, workplace support, and performance | p. 156 |
Satisfaction, workplace participation, and performance | p. 162 |
Performance evaluations and job satisfaction | p. 167 |
Best practice: Case examples of how it's being done | p. 169 |
Points for action: Practical recommendations for change | p. 170 |
Summary | p. 172 |
Review questions | p. 173 |
Mind-diagram summary | p. 174 |
Satisfaction, Meaning, and Happiness in the Workplace | p. 175 |
The importance of subjectivity | p. 176 |
Satisfaction and meaning | p. 178 |
Happiness and health | p. 179 |
Best practice: Case examples of how it's being done | p. 182 |
Points for action: Practical recommendations for change | p. 183 |
Summary | p. 184 |
Review questions | p. 184 |
Mind-diagram summary | p. 185 |
Improving Managerial and Leadership Practices, and Motivating Employees | p. 187 |
Introduction | p. 187 |
Section guide | p. 187 |
Reading objectives | p. 188 |
Managerial Development and Models | p. 189 |
Contemporary managerial practices and competence | p. 190 |
Managerial development | p. 194 |
Management and culture | p. 201 |
Best practice: Case examples of how it's being done | p. 204 |
Points for action: Practical recommendations for change | p. 204 |
Summary | p. 205 |
Review questions | p. 205 |
Mind-diagram summary | p. 207 |
Transformational Leadership and the Benefits of Leadership Enhancement | p. 208 |
Leadership styles: Adaptive, transformational, and transactional leadership | p. 209 |
Benefits of adaptive and transformational leadership versus transactional leadership | p. 212 |
Leadership and corporate ethics | p. 216 |
Best practice: Case examples of how it's being done | p. 223 |
Points for action: Practical recommendations for change | p. 225 |
Summary | p. 226 |
Review questions | p. 227 |
Mind-diagram summary | p. 228 |
Motivating Employees | p. 229 |
Rewards, and extrinsic and intrinsic motivation | p. 230 |
Relationships, environment, and goal setting | p. 238 |
Best practice: Case examples of how it's being done | p. 241 |
Points for action: Practical recommendations for change | p. 242 |
Summary | p. 243 |
Review questions | p. 244 |
Mind-diagram summary | p. 245 |
Enhancing Organizational Communication, Knowledge, and Learning | p. 247 |
Introduction | p. 247 |
Section guide | p. 247 |
Reading objectives | p. 248 |
Communication, Information, Knowledge, and the Learning Organization | p. 249 |
Communication and knowledge | p. 250 |
The learning organization | p. 255 |
Best practice: Case examples of how it's being done | p. 263 |
Points for action: Practical recommendations for change | p. 265 |
Summary | p. 269 |
Review questions | p. 270 |
Mind-diagram summary | p. 271 |
Learning and Training in the Workplace | p. 272 |
Learning and motivation to learn | p. 273 |
Workplace training and transfer of learning | p. 282 |
Best practice: Case examples of how it's being done | p. 290 |
Points for action: Practical recommendations for change | p. 292 |
Summary | p. 294 |
Review questions | p. 294 |
Mind-diagram summary | p. 296 |
Conclusions | p. 297 |
Glossary | p. 298 |
Appendix | p. 300 |
References | p. 306 |
Index | p. 323 |
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