Managing in Times of Change 24 Tools for

In this book, managers learn a three-step method to help their employees deal with change in the workplace They will learn how to face change head-on and be honest with their employees about the current situation and offer desirable outcomes. Offers lessons in a three-step method for managing change Begins with the manager as an individual, brings in the team, and then focuses on team members Will be augmented by an MHPE web site that offers additional supporting materials

Michael D. Maginn is president and CEO of Singularity Group, a leadership, sales, and management consultancy in Hamilton, Massachusetts.

Managing in times of change	p. viii
Personally refocusing for managers: Understand how change affects you
Understand the "from-to"	p. 3
Choose a productive response	p. 5
Seek the opportunity	p. 7
Gather your assets and resources	p. 9
Forge personal goals	p. 11
Walk the talk	p. 13
Make friends with ambiguity	p. 15
Lead the team through: How adaptable is your team?
Paint a picture of what is happening	p. 19
Build new rules for a new game	p. 21
Remember what is still important	p. 23
Improvise, adapt, adjust	p. 25
Measure and celebrate progress	p. 27
Hold the team accountable	p. 29
Squash the rumor mill	p. 31
Get team members involved	p. 33
Reward the team for progress	p. 35
Show a path to individuals: Help people get unstuck
Understand natural reactions to change	p. 39
Customize help for struggling individuals	p. 41
Offer empathy	p. 43
Actively surface dissatisfaction	p. 45
Pinpoint the positives for individuals	p. 47
Tailor positive tasks for individuals	p. 49
Encourage individuals to let go of the past	p. 51
Stand up for people if they are right	p. 53
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Managing in Times of Change 24 Tools for Managers, Individuals, and Teams

Summary

Author Biography

Table of Contents

Supplemental Materials