Managing Virtual Projects

Managing a project can be stressful enough without the added difficulty of coordinating project members working from different sites--or even continents!Managing Virtual Projectsoutlines techniques, practices, and products that are being effectively used by virtual project managers around the globe.With more projects being outsourced every day, managers will turn here to get the knowledge they need on maintaining quality and budget controls, developing documentation standards, implementing essential technologies such as Microsoft's EPM or Primavera, and more.

Marcus Goncalves has more than 15 years of global management consulting experience, and was CKO of Virtual Access Networks as well as CEO of iCloud, Inc.

Foreword

xi

Acknowledgments

xiv

Preface

xvii

A Business Case for ePM

1

(44)

The Globalization of Markets and Projects

3

(2)

The Rapid Development of Third World and Closed Economies

5

(2)

Corporate Downsizing

7

(13)

Telecommuting: a Step in the ``Virtual'' Direction

20

(6)

Global Competition

26

(10)

Improving Time Management with EPM

36

(3)

The Increase of Outsourcing in the Virtual World

39

(6)

Introduction to ePM

45

(34)

An Evolutionary Approach to Project Management

50

(10)

ePM Is Not for Everyone or Everything

60

(6)

A Methodology for Developing ePM

66

(3)

Enhancing ePM with the CMMI Model

69

(3)

Case Study: The Impact of IT on ePM

72

(7)

ePM Versus Conventional Project Management

79

(36)

Human Resource Allocation: A Differentiating Factor

79

(14)

The Conventional Way: Optimization versus Adaptation

93

(11)

The ePM Way: Adaptation versus Optimization

104

(11)

The E-Project Management Process

115

(50)

The Era of Project Management Accountability

117

(12)

The Challenge of Technology-Driven ePM

129

(5)

Identifying the Right People

134

(1)

Structuring Project Teams

135

(6)

Building Team Cohesiveness

141

(14)

Developing a Realistic Project Plan

155

(1)

Case Study 1: Defining a Project---The Compressor Tester System

156

(2)

Case Study 2: ePM Guide---General Roles and Responsibilities

158

(2)

Case Study 3: The Project-Based Organization---Organizational Change and Customer Focus

160

(5)

Techniques for Keeping an E-Project on Course

165

(38)

Reviewing the Plan and Handling Uncertainty

166

(10)

E-Project Controls

176

(7)

Setting Up a Virtual Project Management Office Price

183

(15)

Case Study: Lodir Communications Corporation

198

(5)

Virtual Project Management Controls

203

(30)

An Effective Systematic Approach to ePM Controls

205

(4)

Managing E-Project Resources

209

(2)

Measuring ePM Results

211

(13)

Gantt Chart: The Virtual Perspective

224

(6)

Case Study: Razor Printing, SA

230

(3)

E-Tools for Quality Control

233

(40)

Selecting a Controlling Tool

234

(7)

A Practical Approach

241

(19)

Case Study 1: Auditing Time and Cost---A Matter of Quality

260

(5)

Case Study 2: Are You Managing Performance?

265

(3)

Case Study 3: The Blame Game---How Not to Manage Project Teams

268

(5)

Integrating Speed, Change, and Radical Innovation with ePM

273

(38)

Becoming an Effective ePM Manager

274

(1)

Developing and Managing Virtual Teams

275

(14)

Driving Forces Behind Virtual Teams

289

(4)

Dimensions of Virtual Teams

293

(1)

Integrating Quality with ePM: A CDPM Approach

294

(8)

The Use of Continuous Improvement Feedback Systems

302

(3)

A Word about Kaizen and Its Contribution to CDPM

305

(1)

Case Study: Progressive Leadership Begins with a Progressive Leader

306

(5)

The ePM Office

311

(34)

The Evolutionary Approach to the PMO: The Virtual PMO

312

(21)

The ePMO Environment

333

(4)

Knowledge Management Implementation

337

(3)

Case Study 1: Focus on Value

340

(1)

Case Study 2: Reducing Time to Market for Competitive Advantage

341

(1)

Case Study 3: If Only We Knew This Before

342

(1)

Case Study 4: Somebody Opened the Floodgate

343

(2)

Concurrent Projects and Change Management

345

(42)

An Overview of Concurrent Project Planning

346

(2)

Managing Concurrent Projects

348

(7)

Change Management in Concurrent Project Management

355

(5)

Organizational Culture: The Heart of the People

360

(10)

Culture Change Conclusion

370

(1)

Case Study 1: Fostering Culture Change

371

(4)

Case Study 2: Anticipating and Promoting Change

375

(12)

Glossary

387

(36)

Bibliography

423

(2)

Endnotes

425

(2)

Index

427

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Summary

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Table of Contents

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Summary

Author Biography

Table of Contents

Supplemental Materials

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