Mastering Your Organization's Processes: A Plain Guide to BPM

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Mastering Your Organization's Processes: A Plain Guide to BPM by John O'Connell , Jon Pyke , Roger Whitehead, 9780521839754
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  • ISBN: 9780521839754 | 0521839750
  • Cover: Hardcover
  • Copyright: 3/27/2006

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"With many clear diagrams, a glossary of terms and suggestions for further reading, the book gives the non-specialist reader a broad and informed view of business processes, free from technical imperatives. Ideal for non-technical managers, this book will also appeal to MBA and business studies students."--BOOK JACKET.
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