Unit One: Medical Assisting as a Career 1Introduction to Medical Assisting 2Healthcare and the Healthcare Team 3Professionalism and Success 4Interpersonal Communication 5Legal and Ethical Issues
Unit Two: Safety and the Environment 6Infection Control Fundamentals 7Safety and Patient Reception 8Office Equipment and Supplies
Unit Three: Communication 10Written and Electronic Documents 11Medical Records and Documentation 12Electronic Health Records 13Managing Medical Records 14Telephone Techniques 15Patient Education
Unit Four: Administrative Practices 16Schedule Management 17 Insurance and Billing 18Diagnostic Coding 19Procedure Coding 20Patient Collections and Financial Management
Unit Nine: Medical Assisting Practice 56Practice Management 57Emergency Preparedness 58Preparing for the World of Work
What is included with this book?
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
