Medical Assisting: Administrative Procedures [Rental Edition]

Unit One: Medical Assisting as a Career
1Introduction to Medical Assisting
2Healthcare and the Healthcare Team
3Professionalism and Success 
4Interpersonal Communication
5Legal and Ethical Issues

Unit Two: Safety and the Environment
6Infection Control Fundamentals
7Safety and Patient Reception
8Office Equipment and Supplies

Unit Three: Communication
10Written and Electronic Documents
11Medical Records and Documentation
12Electronic Health Records 
13Managing Medical Records
14Telephone Techniques
15Patient Education

Unit Four: Administrative Practices
16Schedule Management
17 Insurance and Billing
18Diagnostic Coding
19Procedure Coding
20Patient Collections and Financial Management

Unit Nine: Medical Assisting Practice
56Practice Management
57Emergency Preparedness
58Preparing for the World of Work