Unit One: Medical Assisting as a Career 1Introduction to Medical Assisting 2Healthcare and the Healthcare Team 3Professionalism and Success 4Interpersonal Communication 5Legal and Ethical Issues
Unit Two: Safety and the Environment 6Infection Control Fundamentals 7Safety and Patient Reception 8Office Equipment and Supplies
Unit Three: Communication 10Written and Electronic Documents 11Medical Records and Documentation 12Electronic Health Records 13Managing Medical Records 14Telephone Techniques 15Patient Education
Unit Four: Administrative Practices 16Schedule Management 17 Insurance and Billing 18Diagnostic Coding 19Procedure Coding 20Patient Collections and Financial Management
Unit Nine: Medical Assisting Practice 56Practice Management 57Emergency Preparedness 58Preparing for the World of Work
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