The Memory Jogger II Healthcare Edition: A Pocket Guide of Tools for Continuos Improvement and Effective Planning

The Memory JoggerT II Revised Healthcare Edition The best resource for helping hospitals, clinics, physician practices and medical teams to learn about and implement quality improvement processes.Who should buy it?  Healthcare administrators  Chief Medical Officers  Chief Nursing Officers  Emergency Department Directors  Patient Care Directors  Quality and Safety managers  Human Resource professionals What are the benefits?  Become a visionary leader  Tips for controlling costs and improving efficiency  Learn to "keep it simple" by making critical changes with quick, repeated Plan, Do, Check, Act Cycles  Gain appreciation for effective team work  Acquire skills to achieve patient-focused excellence  Tools to achieve increased patient safety  Understanding of nurturing and valuing staff and partners  Learn to manage for innovation by using data and appreciating experience  Identify the link between fulfilling social responsibility and promoting community health New features...- Revised problem solving/process improvement model - Actual hospital/healthcare case studies - Tools for improving clinical education, staffing with limited resources and identifying processes to improve diagnosis and treatment of disease - Tools for improving delivery of services from the emergency department to radiology to laboratories Contents Foreword Acknowledgments How to Use This Book Tool Selector Chart Introduction Activity Network Diagram (AND)  Gantt Chart Affinity Diagram Brainstorming Cause & Effect/Fishbone Diagram Check Sheet Control Chart Data Points Flowchart Force Field Analysis Histogram Interrelationship Diagraph (ID) Matrix Diagram Nominal Group Technique (NGT)  Multivoting Pareto Chart Prioritization Matrices Process Capability Radar Chart Scatter Diagram Team Guidelines  Team Stages  Conducting Effective Meetings Tree Diagram  Process Decision Program Chart (PDPC) Problem-Solving/Process-Improvement Model: Improvement Storyboard