Modern Public Information Technology Systems:

The nature of governance is rapidly changing, due to new technologies which expand public sector capabilities. Modern Public Information Technology Systems: Issues and Challenges examines the most important dimensions of managing information technology in the public sector. It explores the impact of information technology on governmental accountability and distribution of power, the implications of privatization as an IT business model, and the global governance of information technology.Modern Public Information Technology Systems: Issues and Challenges provides a fresh look at the evolution of federal technology and political accountability in governmental information systems. Descriptions of general policy and technical applications, as well as practical implementation guidelines make this book a must-have for professors, students, and practitioners.

Lip service : how PA journals and textbooks view information technology	p. 1
The evolution of federal information technology management literature : does IT finally matter?	p. 17
Politics, accountability, and information management	p. 35
Reconciling information privacy and information access in a globalized technology society	p. 72
Privacy-sensitive tracking of behavior with public information systems : moving beyond names in a globalizing mass society	p. 95
E-government : an overview	p. 110
E-participation models	p. 127
E-government and creating a citizen-centric government : a study of federal government CIOs	p. 143
The federal docket management system and the prospect for digital democracy in U.S. rulemaking	p. 166
IT innovation in local government : theory, issues, and strategies	p. 186
Information technology as a facilitator of results-based management	p. 204
Managing IT employee retention : challenges for state governments	p. 221
Computer tools for public-sector management	p. 239
Computers and social survey research for public administration	p. 265
Geographic information system applications in the public sector	p. 293
You have mail, but who is rending IT : issues of e-mail in the public workplace	p. 312
World Wide Web site design and use in U.S. local government public management	p. 337
An information technology research agenda for public administration	p. 365
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Modern Public Information Technology Systems: Issues and Challenges

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