MOS Study Guide for Microsoft Outlook Exam MO-400

Advance your proficiency with Outlook. And earn the credential that proves it!
Demonstrate your expertise with Microsoft Outlook (Microsoft 365 Apps and Office 2019)! Designed to help you practice and prepare for Microsoft Office Specialist: Outlook Associate (Exam MO-400) certification, this official Study Guide delivers:

• In-depth preparation for each MOS objective
• Detailed procedures to help build the skills measured by the exam
• Hands-on tasks to practice what you’ve learned
• Ready-made practice files

Sharpen the skills measured by these objectives:

• Manage Outlook Settings and Processes
• Manage Messages
• Manage Schedules
• Manage Contacts and Tasks

About MOS: Associate Certification
A Microsoft Office Specialist (MOS): Associate certification validates your hands-on experience and competency with an Office product at an associate level. It demonstrates that you can apply the product’s principal features correctly, can complete tasks independently, and are ready to enter the job market.

See full details at: microsoft.com/learn

Practice Files Available at: MicrosoftPressStore.com/MOSOutlook400/downloads

Joan Lambert has worked closely with Microsoft technologies since 1986, and in the training and certification industry since 1997. As President and CEO of Online Training Solutions, Inc. (OTSI), Joan guides the translation of technical information and requirements into useful, relevant, and measurable resources for people who are seeking certification of their computer skills or who simply want to know how to get things done efficiently.
Joan is the author or coauthor of more than four dozen books about Windows and Office (for Windows, Mac, and iPad), six generations of Microsoft Office Specialist certification study guides, video-based training courses for SharePoint and OneNote, QuickStudy guides for Windows and Office, and the GO! series book for Outlook 2016.
Joan is a Microsoft Certified Professional, Microsoft Office Specialist Master (for all versions of Office since Office 2003), Microsoft Certified Technology Specialist (for Windows and Windows Server), Microsoft Certified Technology Associate (for Windows), Microsoft Dynamics Specialist, and Microsoft Certified Trainer.

Introduction Taking a Microsoft Office Specialist exam Prerequisites
Objective group 1: Manage the Outlook environment for productivity Objective 1.1: Customize settings Objective 1.2: Print and save information Objective 1.3: Perform search operations in Outlook
Objective group 2: Manage messages Objective 2.1: Configure mail settings Objective 2.2: Create messages Objective 2.3: Format messages Objective 2.4: Organize and manage messages
Objective group 3: Manage schedules Objective 3.1: Create and manage calendars Objective 3.2: Create appointments, meetings, and events Objective 3.3: Organize and manage appointments, meetings, and events
Objective group 4: Manage contacts and groups Objective 4.1: Create and manage contacts Objective 4.2: Create and manage contact groups