Motivational Interviewing for Leaders in the Helping Professions Facilitating Change in Organizations

Written expressly for leaders in health care and the social services, this accessible book shows how motivational interviewing (MI) can transform conversations about change within an organization. The authors demonstrate powerful ways to use MI to generate solutions and get employees and organizations unstuck, whether mentoring a staff member in a new role, addressing performance problems, or redesigning procedures or programs. Readers are guided to skillfully and ethically apply the core MI processes--engaging, focusing, evoking, and planning--in the management context. User-friendly features include reproducible worksheets, end-of-chapter self-reflection exercises, and extended case vignettes. Purchasers get access to a companion website where they can download and print these materials in a convenient 8 ½" x 11" size.

This book is in the Applications of Motivational Interviewing series, edited by Stephen Rollnick, William R. Miller, and Theresa B. Moyers.

Colleen Marshall, MA, LMFT, has extensive experience in clinical practice, leadership, and management, and has held executive and senior-level positions in large behavioral health organizations. She is currently Director of Behavioral Health Operations for Well, a health technology and services company, and serves as a consultant and trainer for start-up, nonprofit, and health care organizations. Ms. Marshall is a member of the Motivational Interviewing Network of Trainers (MINT), for which she has served as Chair, Treasurer, board member, and trainer of new trainers. She has helped to consult and lead large-scale MI implementation and has been invited to speak at regional, national, and international conferences.

Anette Søgaard Nielsen, PhD, is Professor at the Institute of Clinical Research at the University of Southern Denmark. She has extensive experience in leadership and management, primarily as the leader of one of Denmark’s largest treatment institutions for alcohol use disorders, and as the head of smaller research teams. Dr. Nielsen has been a member of the Motivational Interviewing Network of Trainers (MINT) since 1997, for which she has served as a board member and trainer of new trainers. She is the author or coauthor of numerous peer-reviewed articles, chapters, books, and other publications, with a focus on evidence-based treatment of alcohol use disorders.

I. Beginning
1. Why Motivational Interviewing and Leadership?
2. What Is Motivational Interviewing?
3. When to Use Motivational Interviewing in Leadership
II. Engaging
4. Listening to Your Employee
5. Listening to Your Organization
6. Leadership Teams
III. Focusing
7. Focusing with Your Employee
8. Focusing with Your Organization
IV. Evoking
9. Evoking with Your Employee
10. Evoking with Your Organization
V. Planning
11. Planning with Your Employee
12. Planning with Your Organization
13. How Can You Become a Better Listener?
Appendices
Appendix A. Matrix: Who Is to Benefit?--Leader versus Employee
Appendix B. Matrix: Who Is to Benefit?--Leader versus Organization
Appendix C. Motivational Interviewing Learning Plan
References
Index